10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,983 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Clock spring failure in the steering wheel disabled airbag of 2015 Golf.
- Middlesex, VT, USA
Need to find out if there are any recalls with the VW Golf R 2015 model. Anything related to engine, fuel system, exhaust that would cause a fire
- Appleton, WI, USA
While driving at approximately 30 miles per hour the car came up with an alert of electrical fault stop now and the powertrain shut down with zero throttle response. I was able to pull into the right lane and party into a driveway of a fast food restaurant. I was unable to turn off the car, I got out and pushed it into the parking lot. Eventually the car turned off and after a few attempts I was able to turn it back on. I was in "B" mode (regenerative braking mode) and decided to drive it in "D" (regular drive) the extra 2 miles home. This shutdown offered no warning and no "limp mode", had I been in a busier area this could easily have lead to a crash.
- Mesa, AZ, USA
Charging port failure locked charger handle in place. Could not move vehicle until evse was removed from building. Then car was towed to service center where car's charging port was replaced. Car was stationary, charging on a level 2 evse. Manual override procedure described in owner's manual failed to unlock charging port.## VIN passed ## VW E-Golf sel 2015 ##
- Brunswick, ME, USA
2015 Golf started experiencing problems with the engine/transmission after Feb 5, 2016 on three different occasions. Upon starting car the idle is extremely rough and then a warning message appears that starts out with "transmission..." goes off quickly but a highlighted exclamation point remains. The message goes off too quickly to capture a picture of it. The exclamation point and rough idle remains until the car is turned off. When the car is turned on again it is fine. The car is currently at a dealer to be repaired as they state: We have to replace the shifter assembly. I have been told I cannot drive it, that the car has to stay in the shop and wait for a part to arrive sometime next week. This problem is separate from the other problems I have experienced: 1). the right front seat heater come on and heats up to extremely uncomfortable degrees-- dealer says they cannot find a problem. 2). the navigation system goes blank-- doesn't work-- dealer can't find the problem 3). A warning and beeping that the front right seat belt needs to be fastened-- and no one is in the seat, just a cell phone. This Golf only has 10,600 miles on it.... did I purchase a lemon? the date below is the last time the problem occurred. It may or may not have anything to do with it but the car did not have this problem until after the transmission software update was done in February.
- Salinas, CA, USA
I leased the E-Golf for about 4 months. I was driving down the street and suddenly car shut down. An error "error:electrical system. Stop!" appeared. Car stopped and blocked the lane. I called VW sos and they connected me to 911. Police officer came and helped me pulling the car to the roadside. The windows and multimedia worked. Tried to press the power button off and turned it on but same error showed. I waited for one hour to tow my car to the dealer. I got car back from dealer 4 days later, in their report stated " checked faults in system, found P0C0100 drive motor a current high. Contacted VW helpline. VW helpline advised these faults are related to customer pressing start/stop button while driving", I'm pretty sure I didn't touch the power button when driving. And they " cleared all faults, set basic setting for electric drive and road tested extensively for 90 miles and no malfunction occurred at this time". I like the car's design and still driving the car daily but just really really worry about the safety.
- Arcadia, CA, USA
Whilst driving home at approximately 6:30 pm during heavy freeway traffic, approximately 70 mph the electronic drive system of the VW egolf died. I lost all power and was forced to pull across three lanes of traffic to reach the safety of the shoulder. While no accident, that was more luck than anything else and grace of other drivers allowing me to directly move in front of them. Vehicle had code P32B2 and P060C reported by VW report and replaced parts: 5qe-907-070-C and 12E-998-152-a. dealer would not provide any additional information despite my continued requests in to the cause of failure. Updated 11/05/15 the vehicle was returned to the dealer. It has been there since July 28, 2015. They were still unable to repair the vehicle as of August 26, 2015. The failure was related to power as the battery and charging system failed again. Updated 11/17/15.
- Irvine, CA, USA
The VW egolf automatically turns itself off when the driver exits the vehicle. Even though the key is left in the vehicle, once the driver exits the vehicle the vehicle shuts down. This is a serious safety concern. You intentionally leave the vehicle on to ensure the cabin is maintaining a comfortable temperature for your passengers... meanwhile, the vehicle shuts down and disables the climate control. You have now left your family members, elderly, children, pets, etc possibly in a hot vehicle with no way to maintain cabin temperature! people, children and pets die regularly from cabin extreme temperatures! please contact VW and tell them to reverse this programing! a driver/owner should have control over this! I'm not aware of any other vehicle in the market that automatically turns itself off when the driver exits the vehicle!
- Garfield, NJ, USA
I was in hayward on the 880 freeway (flat, dry road) in rush hour traffic, in the hov lane going about 40 mph, and my VW E-Golf just shut down and showed the error "electrical system failure: Stop!". I had enough momentum to coast 5 feet over to the left side (center divider) I could not make it completely out of the lane. Cars were laying on their horn and speeding past me while my bumper hung out a foot into the lane. The car is 3 months old. It had a charge of 86 miles when it happened, I had it on a charging station it showed I charged my car accumulated (kwh): 29.523. The radio, windows, bluetooth and all other electrical powered instruments still worked. I pressed the power button off and turned it on again, the error still remained, and the car would not "turn on".
- Oakland, CA, USA
- Santa Fe, NM, USA