10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 12,916 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Steering column control mechanism, air bag sensor, lock mechanism. Saw an article posted last week about previous recall not resolving a know issue with airbags that affects the steering column. I just had to pay $641.10 to have this repaired. If this is something that VW should have had to pay for I would love to be able to recoup my money.
- Odessa, FL, USA
Unsafe 110N sr-43 off ramp
- Washington, DC, USA
I'm a driver who drive this car when I tried to turn left the vehicle has airbag pop up and the car was stopped and hit when im off the freeway
- Los Angeles, CA, USA
When I put my hand inside the compartment below the air conditioner knobs and in front of the shift-stick I cut myself ( two fingers ) with the edge of the metal part near it. That metal part is exposed and is sharp and cuts like a thin paper or a knife. The vehicle was parked.
- San Juan, PR, USA
Parked car in driveway, in the morning panoramic sunroof was completely shattered. Not an attempted break in, it appears spontaneous, like pressure built up in the glass made it explode or burst.
- Long Beach, CA, USA
1st incident in January 2016I was driving on highway and construction barrell rolled across highway. My forward collision warning system did not activate; I had to hit the barrell; lots of damage to my car; the Bosch radar warning system is held in place with plastic and it broke off during collision. 2nd incident, April 2016 hit a rubber cone that had fallen out of a truck on the highway. The warning system sensor broke off again. When I purchased the car new, I paid extra for the expensive $1,000 +driver assistance package with forward collision warning system. It has not only failed me twice, it breaks easily because a piece of plastic holds it in place. I have looked around and have not seen any other cars where this important sensor is positioned so openly and is so vulnerable to being hit by small objects and breaking and not making the car respond. This poorly designed safety device is very fragile. Even the volkswagon dealership agreed that it is a poor design and the collision warning system will only work if there is to be a collision with another car. This important safety device breaks off too easily. Did not have police report for first incident, but had insurance claim..police report number for the second incident is 16-011613 (durham, N.C.). the part I am most concerned about is: Bosch, radar sensor, 5Q0907561F.
- Richmond, VA, USA
The first time, backing out of a parking space in parking lot started to go forward and the car just shut off on its own. It has done this several times leaving me in in harms way trying to pull out into traffic it just shuts off arbitrarily no telling when its going to happen. Also have had people in the car with me when it has happened.[ kinda like playing russian roulette ] have had it to the dealers three times inside of 2300 and they have found nothing. First time 1 day second time 7 days, more than likely 3 or 4 more days at dealer now. Three of the times happened just starting to pull out on to the street. One in a parking space backed out started to go and it died. One time turning on city streets. To me might be fuel pump or something electrical.
- Mission Viejo, CA, USA
Car has shut down after stopping 4 times now starting in June of this year last incident was 11 Sept 2015 took to kalamazoo VW service did not find any fault codes also key fob will not unlock car within range or not start vehicle will state key fob not in range when trying to start with key in car.
- Union City, MI, USA
I was traveling on an interstate highway at approximately 70 miles an hour and my sunroof exploded without warning. Temperatures outside were in the mid 90's, time of day was 6:00 pm, I had air conditioning running and sunroof and interior shade totally closed. After the explosion, the sunroof was bowed from the inside out (convex curve) and the safety glass was shattered in weblike pieces. I pulled over as soon as possible and I was missing glass from the middle of the roof about the size of an oblong watermelon.
- Haw River, NC, USA
- Silver Spring, MD, USA