4.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
29,537 miles

About These NHTSA Complaints:

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problem #2

May 312018

Golf

  • 54,000 miles
Despite a 2015 recall, 2016 Golfs are still being affected by faulty clock spring setups and a lack of some type of cover that is preventing debris from getting inside and breaking them. While driving the car, the airbag warning light went on. I then noticed that none of the control features on the steering wheel worked.. no cruise control, not horn, no system data, etc. Upon further investigation I discovered that the clock spring was the reason for the problem and that this has been an ongoing problem that VW has known about since 2011. Only after an investigation was VW forced into doing a recall in 2015. The problem obviously still exists since there are a number of continued complaints still being filed.

- West Haven, CT, USA

problem #1

Feb 012017

Golf

  • 5,074 miles
Steering power assist "twitches" while car is in motion. Happens at random times, speeds and steering conditions while driving....enough to jerk the car into the next lane. Might be tied to VW's dsr or dynamic steering recommendation setting in the vehicle computer.

- Omaha, NE, USA