10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving car on highway heard a loud boom from rear right side. Stopped car and inspected, but no obvious damage. Resumed driving, and began hearing a repeated squeaking noise and some body lean in corners. Took vehicle to tire shop, where they removed right rear tire and found the right rear spring had snapped at the mounting location near the top of the spring. The attached photo of the spring suggests the mount may have been defective. Dealer confirmed spring damage and is now replacing both rear springs. However, no coverage of the damaged part even though multiple 2016 VW Golf-??s have been recalled for rear spring issues.
- Ojai, CA, USA
- Bellefonte, PA, USA