8.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,394 miles

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« Read the previous 20 complaints

problem #30

Jul 082023

Golf

  • miles
Gasoline was leaking profusely out the back of near the right rear tire well. I had it inspected by Camelback VW (Dealer) and they said the fuel tank failed. The car has 55.8k miles on it, bought in December of 2017. Having the fuel leak out was eye opening along with the repair bill of $3967.79 from what I understand, the fuel tank has a molded pump in it, that failed, which caused fuel to leak out https://www.youtube.com/watch?v=p8k48eSbgVg (not my car, but exactly what happened, gurgling and all)

- Phoenix, AZ, USA

problem #29

Jul 122023

Golf

  • miles
Breaks are not fuctioning well Engine is not fuctioning well

- Murrieta , CA, USA

problem #28

Jul 012023

Golf

  • miles
I was driving down the highway and had power issues, pulled over once and saw nothing, drove another 15-20 miles, pulled over again, and had fuel pouring out behind the rear passenger wheel, at which point I turned off the car. I had car towed to a VW dealership and they said nothing is wrong with the car, and that there's no diagnosis. Also called VW of America and had a regional representative say they had to trust the dealer that the car is okay, and that we should keep driving the car. However, VW has released an extended warranty notice for the fuel tank suction jet pump on this car, policy VWP-22-12, and released a safety recall (20Y6) for the 2016 GTI for a very similar issue and concern for leaking fuel starting a fire. Despite this, the VW dealership is very unwilling to try and diagnose this fuel issue even with the warranty notice, and VW of America seems okay with this. Both have told me to continue driving the car as is.

- Austin, TX, USA

problem #27

Jun 242023

Golf

  • miles
Vehicle is spitting fuel back out when refilling. After driving and the system becomes pressurized it leaks fuel out in significant amounts when attempting to refuel.

- Fern Park, FL, USA

problem #26

May 282023

Golf

  • miles
There is a significant fuel leak from the EVAP canister, spilling gallons of fuel even with the vehicle turned off.

- Tempe, AZ, USA

problem #25

Mar 252023

Golf

  • miles
Found vehicle was leaking gas from the passenger rear wheel well throught the liner. Had it inspected by a coworker for the issue and we deemed it was the charcoal canister at first. I ordered a new one and replaced it but concern persisted. Spoke with a former vw technician who got into contact with current technicians who stated to replace the gas tank. Had it inspected at a different location and they found the new charcoal canister, vent valve and purge valve filled with fuel and that they would need to replace them and rediagnose to find if it is one of the valves or a different issue. Decided to see online if others were having the same issue and found that others with the mark 7 golf gti (17)are having the same issues (that a recall was put out for the 2015-16 gtis). This happening is a hazard due to a possible thermal event. The vehicle is at higher risk to catch fire due to this. My vehicle is readily available to be inspected

- Pooler, GA, USA

problem #24

Mar 082023

Golf

  • miles
There is a problem with the fuel system in the tank region that effects the PCV valve, Charcoal cylinder and fuel tank cause a build up of pressure in the system that causes the vehicle to leak gas vapor and not be able to fill with fuel. There was a similiar issues with the 2015/2016 models and the PCV valve. The vapor build up is extremely dangerous as it could ingnite causing boldily harm or even death.

- Saint Petersburg, FL, USA

problem #23

Jan 162023

Golf

  • miles
Car will stutter and stall. Usually after multiple short trips (5 stops and starts) in a short period of time (2 hours). 1 min/1000 gauge is fluttering around 0.75 on gauge when stopped. When car stalls it can be when pulling out at a stop sign. It will stall when gas is applied and then I need to coast around a corner. Occasionally the car will stall out when driving between 20 and 30 miles per hour. When this happens it is extremely dangerous because I am driving in traffic and need to pull over to the side of the road. I had this problem fixed at the dealership once before in 2021 and it cost $559.08 then. I was told at the time that gas sometimes has sediment in it and I should not get gas at grocery store pumps where the price is lower. I should stick to better gas stations. I now am getting my gas at the same two better places all the time hoping that the problem wouldn-??t happen again. The problem started two weeks ago and is following the same pattern. I scheduled a service appointment again for them to check my car but it never displays any codes and it is difficult for them to recreate the stalling. My car is almost at 85,000 miles when my warranty runs out.

- Oley, PA, USA

problem #22

Jul 282022

Golf

  • miles
My car started sputtering randomly while I was driving and loosing power. Then when I tried to gas up my car, the car wouldn-??t accept the gas. When I got home, gas started overflowing out of the tank all into my garage. It also soaked the whole wheel well with gas. There was no check engine line that came on. There is a current recall for this same issue which VW said is a suction pump problem on other GTI-??s but not my car. There are tons of over videos on Facebook/YouTube of the exact same thing happening to them. I had the problem fixed at the dealer but it cost 3500 dollars. I still have all the receipts from the repair cost and I would like to be reimbursed since they expanded the recall but my car hasn-??t received this recall even though it is the exact same issue.

- Albuquerque , NM, USA

problem #21

Aug 282022

Golf

  • miles
The car start leaking gas, when you try to put gas won-??t take any gas, the car was spitting gas from the pipe where you put the gas

- Apopka , FL, USA

problem #20

Sep 202022

Golf

  • miles
The fuel tank check valve is stuck closed. Gas backs up in the fuel tank neck and spills onto the ground. The auto cannot be refueled and is now covered in flammable material. Fuel may also be leaking from the EVAP canister in the passenger real wheel well.

- Sonoma, CA, USA

problem #19

Sep 162022

Golf

  • miles
The fuel suction pump failed. This is the same 20Y6 recall from the 2015-16. Symptoms are engine shuddering, and abruptly stalling. Gasoline leaking from the rear passenger wheel area.

- Austin, TX, USA

problem #18

Jul 192022

Golf

  • miles
1. What component or system failed or malfunctioned, and is it available for inspection upon request" The fuel tank, along with several related valves 2. How was your safety or the safety of others put at risk? The issues with the fuel tank caused gasoline to steadily leak out of the fuel tank. This leak occurred both when the vehicle was stationary and in motion. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue has been reproduced and confirmed by both an independent repair shop and by a Volkswagen dealership 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by a Volkswagen dealership 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No, there were no warning lights or messages prior to the incident occurring

- Austin, TX, USA

problem #17

Jul 242022

Golf

  • miles
I noticed that I was unable to fill the gas tank: the pump kept stopping as though the tank was full and would overflow from the fuel tank. The car was also driving sluggishly, particularly at slower speeds and gear changes. One day later, I noticed fuel pouring out of the right/passenger side rear bumper area. Purchased in 2017 and it only has 40K miles.

- Austin, TX, USA

problem #16

Jul 212022

Golf

  • miles
I am resubmitting a previous complaint as I have learned and experienced more problems with the vehicle since my initial complaint. My 2017 VW GTI only has 57K miles and I have been taking it to the dealer for proper and timely maintenance. My fuel system is showing signs of failure. Based on research I have been doing online ( I could be wrong) it seems the Volkswagen golfs have a part inside the gas tank that fails and starts causing a safety hazard. My gas tank builds up pressure and literally expels gas out from somewhere. I started finding a small pool of fuel behind my car when I park at work or at home. I have since parked my vehicle and will be taking it into the dealer for inspection and repair. I read online that the 2015 models have had a recall for a part called a -??suction pump-?? in the gas tank. I think it is safe to assume that my 2017 is having the same issue as the 2015s. Although my year make and model has not had a recall for the unsafe issue. My car is not safe to drive currently. I cannot put gas into the tank, it throttles down and up sporadically and it literally burps and expels gas from somewhere under in the back of the vehicle and the refueling neck. Please look into this issue as I am not the only person who has experienced this. Thank you.

- San Antonio, TX, USA

problem #15

Jul 192022

Golf

  • miles
The 20Y6 recall for VW Golfs is exactly what my 2017 VW Golf GTI experienced. I am surprised the 2017 model year is not included. I did not feel safe driving my car with a failing fuel suction pump causing engine issues in traffic. When I finally made it home there was smoke coming out of my exhaust and fuel spilling out of the rear passenger wheel well.

- Independence, OH, USA

problem #14

Jul 152022

Golf

  • miles
I literally cannot pump gas into my 2017 Volkswagen Golf GTI. The automatic shutoff on the gas pumps are triggered not long after I start pumping gas.if I try to force it, the gas will overflow and spill even though my tank is no where near being full. I read online about 2015/2016 models having a recall about this same exact issue. I-??ve come across many other 2017 GTI owners online who are having the same issue. They say it could be the evap canister or fuel suction pump failing and preventing the gas tank from being filled. I have an appointment with the dealership on Monday to have it checked but I would like to make you all aware that this car is also having the same issues that a previous year did. Thanks

- San Antonio, TX, USA

problem #13

Jun 052022

Golf

  • miles
Unable to fill gas in the tank - pump clicks off after only a couple of seconds. Upon trying again, car began to "belch" up a whole volume of gas - note this without the gas filler inserted. Also, when driving on the highway, car bucks and surges and feels like it is losing power. All of these symptoms are identical to reported 2015 and 2016 MY VW Golf and GTI cars for which a recall was issued for a valve installed inside the fuel tank. I believe my car has the exact same issue but is not covered by the recall - looking at a $4K fix.

- Houston, TX, USA

problem #12

Apr 192022

Golf

  • miles
Vehicle experienced copious amounts of gasoline leaking from behind the right rear tire. Further inspection indicates the fuel is being pumped out through the evap carbon canister. Researching the NTHSA information indicates the problem to be identical to the suction pump issue on both 2015 and 2016 VW GTI models that use the same gas tank (Volkswagen's numbers for this recall are 20Y6 and 20Y5): : NHTSA Campaign Number: 16V647000 Manufacturer Volkswagen Group of America, Inc. Components FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING Potential Number of Units Affected 110,042 51MB MP4 video file of issue available but system will not allow me to upload video files

- Pflugerville, TX, USA

problem #11

Feb 172022

Golf

  • miles
About 2 months ago I was driving my car (VW GOLF 2017 / 32,000 miles) and when I parked it I notice that it smelled like gasoline (no warning lamps / messages were displayed). I brushed it off thinking it was another car until it happened again. I took it to an independent service center where they informed me that the car's gasoline tank broke and it could have potentially caused a fire. He also mentioned that he had a few cases just like this one; The car was only inspected by this mechanic.

- San Juan, PR, USA

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