8.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,394 miles

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« Read the previous 20 complaints

problem #10

Dec 102021

Golf

  • miles
In December 2021, my fuel gauge read empty, so I stopped at a gas station near the Honolulu Airport and VW Honolulu dealership. As I was pumping the gasoline, it began overflowing from the top of the tank, although I had just started pumping. I immediately removed the pump which is when gas began leaking out of the bottom of the tank, like a faucet. Luckily, I was right by the dealership, and was able to make it there without anything dangerous happening. After assessing my vehicle, the VW technicians said there was an internal issue with a faulty fuel tank. They said this issue was not something that I caused. Attached are the invoices and notes provided by the technicians.

- Haleiwa, HI, USA

problem #9

Dec 242021

Golf

  • miles
Fuel leaking out of rear passenger side bumper close to exhaust. VW Dealer believes related to suction pump failure located in the fuel tank. Same issue as detailed in Safety Recall Code: 20Y6 for 2015 and 2016 VW GTI models, but no recall issued for 2017. Component has not been removed from car and can be inspected when needed. Fuel leaking out of vehicle near exhaust components while driving - fire risk. Was notified by another motorist while at stop light of rapid fuel leak onto road surface. Dealer has confirmed issue. Vehicle inspected by Dealer, but component in question (suction pump from earlier recall) is internal to the fuel tank and requires disassembly. Waiting on feedback from VW corporate. No warning lights

- Austin, TX, USA

problem #8

Oct 232021

Golf 4-cyl

  • miles
On 10/23/2021 in the process of refueling the vehicle in question the gas pump shut off after only pumping less than a gallon of gas. Repeated attempts yielded the same results. Additionally gas would back up and flow down the over flow tube onto the ground. I tried other pumps on subsequent dates with same result. I was able to get enough gas into the tank, less than a gallon at a time, to drive the vehicle from 10/23/2021 to 11/2/2021 when the vehicle began to buck or act like it would shut off. I was able to drive home and stopped driving the vehicle on 11/2/2021. I contacted the local VW dealer and made an appointment to have the vehicle looked at on 11/16/2021. This problem isn't unique to my vehicle. There have been a lot of VW/AUDI vehicles that experienced the same or similar problems. On 11/16/2021 the dealer verified the problem I described. Dealer could not get flap to open in tank. Dealer removed EVAP canister and fuel sprayed out. Dealer replaced fuel tank, EVAP canister and other related parts. Repairs were completed and $3896.69 later vehicle runs fine. There were no warning lights to warn me of a problem. Of course, when gasoline and gasoline vapors are present there is always the possibility of damage, injury, or death. Consumer stated recall for vins were issued prior to consumer's vehicle but not his.

- Anacortes, WA, USA

problem #7

Sep 092021

Golf

  • miles
Safety: Had a charcoal canister saturated with gasoline resulting in a fuel leak; gasoline was dripping down the rear right side of the car via the charcoal filter and soaking the rear fender. Raw fuel was also being pumped into the air intake of the engine (where air is supposed to go). Fuel tank was bulging due to the high pressure and could have cracked. Other symptoms: Had fuel spillback while refueling, and also could not fill the tank because the handle kept clicking. Car was riding rough and jerking randomly. Failed component: Dealer determined a faulty suction pump was causing liquid fuel to fill the charcoal canister while the car is running. This is the same part that was previously recalled in earlier 2015-2016 Golfs (NHTSA Safety Recall Code: 20Y6, published December 2016). My 2017 Golf (16k miles) was manufactured April 2017 and sold to me in October 2017. On the 2017 Golf, the suction pump is now molded inside the fuel tank in an inaccessible location and cannot be serviced; the entire fuel tank must be replaced. Reproduction: The dealer disconnected the vent lines from the fuel tank and proved that liquid fuel was venting out of the fuel tank and into the charcoal canister via the suction pump (see attached invoice). Inspection: The car was not inspected by the manufacturer, only the dealer. Warnings: There were no warnings or lights. When I first noticed my car jerking, I ran my OBD-II scanner and found a code "P0461 Fuel Level Sensor Circuit Range/Performance" but the car did not report this to the driver (see attached image). Rectifications: The fuel tank should be recalled, and Volkswagen should release a software update to make the P0461 code trigger a Check Engine Light.

- Austin, TX, USA

problem #6

Sep 272021

Golf

  • miles
My 2017 golf is 21,000 miles now. A gasoline leak occurred. It seems to be the same symptom as 2016 golf recall according to the report as attached. why 2017 golf is not covered for recall? In fact, gasoline leaked onto the street, which was a very dangerous situation. We can provide a video on this matter.

- Honolulu, HI, USA

problem #5

Mar 082021

Golf

  • 48,000 miles
Unable to fill gas tank. Fueling at pump shuts off after small amount of gas flow. Gas then back flowed out of fuel tank neck onto ground. Vehicle exhibited loss of power symptoms at mid-RPM engine speed prior to failed fueling attempt. Similar symptoms to 2015-2016 recall on previous model VW Golf gti; service # 20Y6.

- Houston, TX, USA

problem #4

Jul 302020

Golf

  • 0 miles
While I was driving, the fuel started to get out from the bomb, leaving gasolina in the road with a high level of risk for a explosion. When inget to the red light, the car turn off in the middle of the a very transited road with a hig amoun of fuel under the car. Adding that the temperature was over 90 degrees. Even though this situation had happened to 3 cars that day, there is no safety recall for this part of the car. There hace been more for this cases before and no action had been taken..

- Barceloneta, PR, USA

problem #3

Apr 212020

Golf

  • 35,000 miles
The contact owns a 2017 Volkswagen Golf. The contact became aware that there was fuel leaking from the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed that the fuel tank, fuel pump assembly and vapor canister needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.

- Phoenix, AZ, USA

problem #2

Feb 102019

Golf

  • 36,000 miles
Evap canister failed with less than 40,000 miles on the car. I first noticed when I was pumping gas one day, I opened my tank and heard a loud woosh noise like pressure had been building up inside the gas tank. I then went to fill up my tank and got maybe $3 worth of gas in the tank before the pump shut itself off like the tank was full though it wasn't. was told it's not covered under warranty by Volkswagen, and even though the 15-16 gti had recalls for the same issue the problem was supposed to be fixed for the 17 gti. I either have a lemon or the problem has carried over for a 3rd straight year.

- Cosby, TN, USA

problem #1

Jan 072017

Golf

  • 700 miles
While traveling at highway speeds the vehicle flashed the epc warning light and suddenly lost all power and rapidly decelerated. The car had to coast off the highway and would not respond to throttle input once stopped. Car was turned off and on which resulted in "limp" mode but car was unsafe to drive on the road. Had car towed to dealer and was diagnosed with a faulty fuel injector. Car has 700 miles on it.

- Denver, CO, USA