I have a recall for the jet pump in the fuel tank of my vehicle. I have had fuel leaking from my charcoal canister. The vehicle is at the dealership right now, and they have confirmed this. Yet they will not make a repair on it and have been without my vehicle for over a week now. I am stuck in limbo with no date when anything will be done. I am unable to drive my vehicle due to he leak as it is unsafe and a fire hazard. The vehicle will also cut off while driving and will not start, even though it says there is still fuel in it. This should be due to the leak, and the dealer will do nothing to fix my problem until they are notified by Volkswagen themselves. This is ridiculous as i am without a vehicle, which i am still paying a loan on and insurance every month. Yet i have called Volkswagen and have been offered no solution on this matter. I have been told to wait for the recall, but this issue has been known about since February. Am i just supposed to wait indefinitely for a solution while i can't work or drive anywhere, while i continue to pay for this vehicle? I need a solution and Volkswagen to fix my issue and to be help responsible.

- Lawrenceville, GA, USA

During refueling after low fuel indicator, fuel tank was not able to accept any fuel. During a second attempt, vehicle accepted 0.25 gallons but all of this fuel came gushing out of the tank from the inlet and from the passenger side rear wheel well. Fuel kept leaking for another 20miles until vehicle was taken to the Rochester Hills, MI VW dealership. The vehicle continued to leak fuel at the dealership and I was requested to park outside due to the risk of a fire. During this 20mile trip, engine was very hesitant and spluttered and almost stalled. No warning lights on dash. My personal safety was at risk since any ignition source would cause a fire due to this fuel leak, vehicle did not show any warning lights besides low fuel. VW dealership information was that the fuel tank suction jet pump needs replacement. No information was shared if the component will be sent to the manufacturer for inspection. No information how this new pump will not cause a repeat event.

- Rochester, MI, USA

I have owned the 2018 VW GTI since new. With 105,000 miles, following a 30 minute highway drive, the EPC light came on and the vehicle entered limp mode. After turning car off, letting it sit 5 minutes, and restarting, EPC light went off and no limp mode. Drove car daily for another week with no observed issues until appointment. Brought car to dealer. They identified the fuel injector wiring harness was faulty and needed to be replaced, and fuel injector #3 was dirty and needed to be replaced, at total cost of $1,756. Online search turned up VWP-23-03, a FUEL INJECTOR WIRING HARNESS LIMITED WARRANTY EXTENSION up to 10 years or 120,000 miles for similar VW cars: 2018-2019 Tiguan 2018-2019 Beetle 2018-2020 Passat So the same exact part, on thousands of other VW models produced at the same time, is covered by a warranty extension. The dealer declined to cover this repair. VW Customer Care declined to cover this repair or offer partial coverage. The car has been repaired by dealer (harness was shorted). I am not asking for special treatment. I am looking for fairness. If VW has identified a given component as defective on three different models, and the same component fails on my GTI, then VW should also cover the GTI under the Warranty Extension.

- Mullica Hill, NJ, USA

Fuel leaking from charcoal canister next to exhaust can lead to fire. Fuel leaking on to ground by passenger side rear wheel. Strong smell of gasoline outside and inside car. Caused dizziness while driving can harm children. No warning or any lights other then strong odour of gasoline from inside/outside of vehicle Similar to safety recall 20Y6 Parts requested for repair by dealer -EVAP can system -Fuel Tank

- Hamilton, NY, USA

Right front (passenger) side has a very loud consistent rattling noise at around 2000-3500 engine RPM range. Reading alone and confirming with other owners of the same vehicle, it is a loose fuel line going under the front passenger side rattling against the chassis. Could be a high risk, not sure, check and advise.

- Houston, TX, USA

After car has been driven long enough to be completely warmed up and then parked, on re-entering the car and before starting it, there is a strong odor of gasoline noticeable to the driver and front-seat passenger. Once the engine has been started and the ventilation fan has run, the odor dissipates; the odor is not coming through the ventilation system. The dealer's service department found one engine fuel line connection which appeared to be leaking and replaced that fuel line, but the problem remains. This has been an ongoing problem starting shortly after we bought the car in July 2018.

- Saint Paul, MN, USA