10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 12,433 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Less than one year into ownership, the car has experienced a panoramic sunroof leak on both the drivers side and passenger side front area near the A-pillar and the sunvisor. There have been multiple reported incidents all over various sources on the internet. The sunroof, visor and dome light area is exactly the same design as the 2018 tiguan that has now been recalled due to sunroof leaks causing short circuits on the dome light thus causing a fire. The fear we have is that this is a low volume car so it's not getting the same exposure vs. The tiguan which is a high volume car and many more are on the road. In addition, this follows-up on several complaints made of the same issue on the 2017 alltrack model.
- Forest Hills, NY, USA
Over time, a build-up of silicate on the shift lever micro switch contacts can make it possible to remove the key from the ignition switch without the shift lever being in the "P" park position. This makes the vehicle noncompliant with 49 cfr 571.114 standard no. 114 theft protection and rollaway prevention. If the ignition key is removed without the shift lever being in the "P" park position, there is a risk that the vehicle may roll away, resulting in a crash that could injure people and damage property. Recall still not fixed parts supposed to be available beginning of January VW has still not released
- Poulsbo, WA, USA
- Northridge, CA, USA