9.6
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 939 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2019 Volkswagen Golf. While driving in first and second gears, the vehicle suddenly stalled. The failure occurred on multiple occasions and also occurred while the transmission was not in gear with the clutch pedal depressed. The vehicle was taken to the local dealer, but the failure could not be duplicated. The manufacturer was notified of the failure and provided case number: 190719047. The contact indicated that the failures were related to NHTSA investigation number: DP19-003. The failure mileage was 100.
- Playa Vista, CA, USA
The contact owns a 2019 Volkswagen Golf. While driving frequently at various speeds and attempting to stop the vehicle, the clutch engaged on its own. There were no warning indicators illuminated. The vehicle was taken to low country Volkswagen (1001 johnnie dodds blvd, mt pleasant, SC 29464, (843) 881-8555) who stated that the cause of the failure was undetermined. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 800. The VIN was invalid.
- Charleston, SC, USA
Purchased 2019 gti rabbit edition 6mt. Soon after purchase, vehicle began stalling unexpectedly when coming to a stop when car is in neutral. Has happened when clutch is either depressed or not. Sometimes car has stalled when fully stopped. In this case the car starts idling roughly and shudders before stalling. Car starts up again with no warning lights illuminated. Call has stalled 6+ times since purchase. Car has also exhibited excessive vibration coming from the engine since purchase. Dealers have not really been helpful; they either deny that there is a problem or say that the wheels/tires need balancing, however balancing and replacing the tires did not fix the issue. I am positive this is related to the stalling issues. Also, the gear number indicator sometimes shows that the car is a a different gear than what is currently selected (I.e., car is in 4th but gear indicator incorrectly shows the car is in 2nd). I have seen that other owners have these same exact issues which means that these are manufacturing defects in the vehicle. This is a safety issue because the car could stall at anytime making it harder to control or stop, especially in an emergency.
- Fulton, MD, USA
The contact owns a 2019 Volkswagen Golf. While the vehicle was stationary at a stop sign, it stalled, shut off, and the steering wheel seized. When the vehicle was restarted, it resumed normal operation. Riverside Volkswagen (8330 Indiana ave D, riverside, ca 92504, (951) 509-2100) was called and stated that they would attempt to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 40.
- Riverside, CA, USA
2019 VW gti rabbit edition 6spd manual. Intermittently, when approaching a stop light or traffic stopping, the car in neutral, or with the clutch fully depressed, the engine will stall. The car will restart. Sometimes after this happens, the car will have a strange exhaust sound that reminds me of a car that is running on not all of the cylinders, or has an aftermarket camshaft. If the car is shut off for a short period of time and then restarted, this exhaust sound will disappear. When the car stalls, all power steering assist ceases. This stalling only seems to happen while stopping and is random. Some days, it will do it 4-5 times in a 11 mile trip and some days, not at all.
- Matthews, NC, USA
I was pulling up to a red light, clutched in, shifted to neutral and noticed my steering had locked. I restarted the car, it stumbled, and then died. Restarted again, it stumbled and then died. Restarted again, it stumbled, and then died. Restarted again, and then the light had turned so I gave it throttle to keep it from stalling and then got going. Once moving I did not have any driveability issues. It had about a 1/4 tank of 93 octane fuel and I had just driven a few miles on some city backroads. During the stall the gauge gear indicator showed 5>4 when in neutral meaning the car thought it was in 5th gear.
- Atlanta, GA, USA
Coming up to a stop with the vehicle in neutral, whether having the car in neutral or using the clutch pedal, the vehicle will stall. This occurs in any scenario such as exiting a highway and coming to a stop, or pulling into a parking space, or inching forward in traffic. It always occurs in the final moments of coming to a stop. July 23 2019 is the first date of occurrence. Since then it has occurred randomly happening once in a day or 9 times in one day.
- Dover, NH, USA
As I am braking to a stop with the clutch fully depressed (at a red stop light or to make a left turn), the car quietly and completely stalls out and shuts down. The dash lights remain on. I can restart the car. This seems to occur randomly but occurred 3 times yesterday afternoon. No engine check light.
- Wakefield, RI, USA
2019 Golf gti SE 6mt purchased with 12 miles. Engine randomly stalls in neutral when rolling to stop with clutch fully disengaged after having downshifted to either second or first gear. This has happened (3) times since picking up the brand new car (4) days ago. The electronic display that shows which gear you are in has also reported the wrong gear once (so far). This is an issue affecting *many* 2019 Golf gti owners. Here are some notes of the issue so far: - 6-8-19 @ 1am (131 miles) - no cel - clutch was out and car was in neutral coming to stoplight in left turn lane. Going less than 5mph when car died. Seemed like it happened when the tach was at idle-range. Restarted with button. - 6-8-19 @ 10:56pm (225 miles) - no cel - pulling up to driveway. Car died at less than 2mph going up a very slight hill when clutch was depressed to go into first from neutral. Was going *very slow* when this happened. Restarted with button. - 6-9-19 @ 3:30pm (276 miles) - no cel - brother was driving with me in the passenger seat. Pulling up to stop sign in his neighborhood and he was in neutral with clutch out slowing to a stop and the car softly died again. Restarted with button. - 6-9-19 @ 11:44pm (418 miles) - no cel - driving up a street in a neighborhood going 20-25mph in 2nd gear and the display between my tach and speedo said I was in 3rd and should shift into 4th. When I crested the hill and hit the brakes to slow down for a part of the street that was damaged, the gear displayed switched to 2nd (which is what I was in and hadn't changed). These issues are very well documented by drivers in enthusiast forums such as reddit and golfmk7.com. You can also find videos of the issue on youtube: Https://www.reddit.com/R/golfgti/comments/B9cpb7/possible_2019_6mt_stall_issue_your_feedback/ https://www.golfmk7.com/forums/showthread.php?P=776852#post776852
- Valley, NE, USA
Engine soft shut-off when in neutral (manual transmission) or with the clutch to the floor, while shifting to neutral, and coming to a stop. City street. This occurred 3 successive times over a short, 5 minute trip home on city streets. Every downshift, with gear neutral or disengaged, the engine shuts off just as or after coming to a stop. There is no "stall shudder" from the engine, and it just revs from 1K RPM to 0 when stopped or while stopping, in neutral. The vehicle had been warmed up to operating temperature. The dashboard gear reporter also misreported the current gear at this time: Reported 3rd when in 2nd, or 3rd-to-5th when in 3rd. Again at low speeds, and low revs that would not be appropriate for an upshift. Vehicle bought new this week, currently at 100 miles on the odometer.
- College Park, MD, USA
I purchased a 2019 Golf gti rabbit edition (urano grey) w/ manual transmission on 2/23/2019. On 2/27, my car stalls when I am stationary on flat terrain, waiting for the green light at the intersection, with my clutch all the way in. I restarted the engine without releasing the clutch. The revs goes up to 800, stays there for a second, and the car stalls afterwards. I did another two restarts after that, which gave me the same result. The way I get out of this situation is to apply a little throttle when waiting, raising the rev to around 1100. This issue never occurred afterwards, but I believe there is a potential defect in power train or engine.
- San Mateo, CA, USA
Vehicle stalls when coming to a stop with clutch depressed. Gear indicator will indicate wrong gear.
- Albuquerque, NM, USA
- Hollywood, FL, USA