10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,010 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Volkswagen Golf:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #10

Sep 262023

Golf

  • miles
Driving on the interstate with no cars near me and my sunroof exploded and showered me with glass. VW is claiming that it was hit and it was not. The car is my daily driver, and I inspect it daily. The plastic insert was cracked (also an issue with this model)and mentioned by me on a previous service visit at Baxter Volkswagen of Omaha, but it was not investigated by Baxter and then the service advisor gave no explanation as to why it was not looked at. A month a half later the sunroof exploded.

- Omaha , NE, USA

problem #9

Sep 192023

Golf

  • miles
I was driving and the spring from the grab handle (driver side) popped out and hit me by my left eyebrow. At home, I tried to compare the driver side grab handle with the front passenger grab handle to see if I can fix it. As I grabbed the handle and the spring became loose and it is now sideways (picture) In addition, according to my repair log, my GTI was serviced to repair the right side rear passenger grab handle on 18 Jan 2020. I have a service appointment tomorrow 11 Oct 2023 to repair the grab handles and a check engine light.

- Las Vegas , NV, USA

problem #8

Jan 012023

Golf

  • miles
Faulty/unreliable water pump resulted in sudden coolant leak and subsequently overheating the engine. This seems to be a common problem when looking at reports/discussion from other owners of this vehicle online. It-??s a known issue that the stock water pump is bad.

- Fergus Falls, MN, USA

problem #7

Jun 292020

Golf

  • 9,500 miles
Autonomous emergency braking system does not work in emergency situation - did not deploy in a rear-end collision situation.

- Bristol, NH, USA

problem #6

Apr 122019

Golf

  • 700 miles
Purchased 2019 gti rabbit edition 6mt. Soon after purchase, vehicle began stalling unexpectedly when coming to a stop when car is in neutral. Has happened when clutch is either depressed or not. Sometimes car has stalled when fully stopped. In this case the car starts idling roughly and shudders before stalling. Car starts up again with no warning lights illuminated. Call has stalled 6+ times since purchase. Car has also exhibited excessive vibration coming from the engine since purchase. Dealers have not really been helpful; they either deny that there is a problem or say that the wheels/tires need balancing, however balancing and replacing the tires did not fix the issue. I am positive this is related to the stalling issues. Also, the gear number indicator sometimes shows that the car is a a different gear than what is currently selected (I.e., car is in 4th but gear indicator incorrectly shows the car is in 2nd). I have seen that other owners have these same exact issues which means that these are manufacturing defects in the vehicle. This is a safety issue because the car could stall at anytime making it harder to control or stop, especially in an emergency.

- Fulton, MD, USA

problem #5

Jul 122019

Golf

  • 4,100 miles
Car is stalling and transmission is not shifting properly. Have had in the dealership multiple times, totaling over 5 days in shop. 4 days first time, at the dealership twice today (July 15, 2019) stall occurs after sitting in traffic or stop-go driving. When coming to a stop, will shutter and come to a stall.

- San Diego, CA, USA

problem #4

Mar 282019

Golf

  • 300 miles
The car stalls frequently when idle and stopped at light or other and needs to be restarted from the push start button and only has less than 1000 miles if started soon after buying it and called dealer but could not find the good time for appt

- Annandale, VA, USA

problem #3

Jun 292019

Golf

  • 2,100 miles
Sunroof spontaneously shattered with no impact while driving on a highway

- King Of Prussia, PA, USA

problem #2

Apr 202019

Golf

  • 3,000 miles
I have a white gti rabbit with a manufacture date of 10/18. Vehicle engine stalls when coming to a stop. This occurs with the vehicle in neutral regardless of whether or not the clutch is depressed and happens during city driving. The vehicle exhibited this problem around 3000 miles and has occurred several times since. It does this every so often in an unpredictable manner and am unable to repeat it. Also noticed that the gear selector on the dash acts erratically when this happens sometimes showing 4-2 or 4-3 or 2-3 before the stall occurs. No dash lights come on. There are no check engine lights. Vehicle requires a restart by pushing the start button before driving again. Am afraid that this will happen during freeway driving.

- San Jose, CA, USA

problem #1

Apr 232019

Golf

  • 400 miles
On several occasions since about April 8,2019 my new gti stalled while I was driving. When the car stalls it does so without warning. The stall occurs as if the car simply turned off. On a few occasions the car stalled when I stopped at a stop sign or when I drove onto my driveway. Twice the car stalled in bumper to bumper traffic on I580 near san francisco. Both of those stalls came at a moment when vehicles following me nearly collided with me because traffic began to move but my car stalled and for a moment did not move in sync with traffic. The stalling seems to happen more as I come to a stop. It has been happening more frequently over the last few days also. I realized there is in fact an issue so I contacted the dealership where I purchased the car. I have an appointment in 1 week so they can hopefully address this issue. I will not be driving the car until the dealership clears it as safe to operate. The car is a 2019 VW gti 6 speed manual shift. The stalls started when the car had about 400 miles, today it stalled for about the 8th or 9th time and has about 1125 miles. I am very experienced operating a manual transmission and I know that the stalling is a vehicle issue and not operator error.

- Livermore, CA, USA