10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem. I also drive my car quite often since it-??s the car I use to commute to work and it is 70 miles each way (140 miles round trip) so there is no warranty anymore as I have exceeded mileage so they will not repair. This is a huge safety concern and very known issue with this model car.
- Manteca, CA, USA
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem
- Delmar , NY, USA
I have errors popping up on my dashboard. It says -??travel assist is currently not available -?? or -??emergency assist is currently not available -??. This does not happen every time I drive the vehicle but it happens quite frequently. When it happens It flashes and beeps constantly for a couple of minutes or even longer. Sometimes it beeps during the whole 30+ minutes trip. There is no way to turn it off. This is not just an annoyance but also a safety concern because it-??s distracting. I brought my car to the dealership in September and after a couple of days they said that they-??re not able to reproduce the problem. The problem still exists
- Justice, IL, USA
While driving suddenly falsely detects obstructions and auto brakes, the acc system entirely turns on and off while driving, same with forward collision and lane keep assist. The dangers I-??m having of auto braking on false obstructions is unfit for driving daily and is causing a road hazard as it almost has made me have accidents.
- Hyde Park, NY, USA
Travel assist (ACC)light pops up for any reason, that scares you at the beginning because when you are driving you think is something big and could be if you are driving and crash for put attention to the warning light. I tried to desactivate but the function says is unavailable, I did my homework to investigate a little bit more and there-??s more cars like mine doing the same thing. The light goes away for days or hours but later come up again.
- Salinas, CA, USA
Electronic issues with the infotainment screen that have caused the backup camera to fail to work on multiple occasions. The parking sensors also don't always work properly.
- Medford, NY, USA
The car constantly says the travel and emergency assist do not work. It-??s constantly dinging. I bought the car with the expectation of having these safety features. Many if not all of these generation of GTI have this issue and VW has no fix.
- Fairborn, OH, USA
Nearly every morning on my way to work I get error codes warning me of Front Assist Systems not working. It stays on for a while then disappears. It's so sporadic. Sometimes it will stay on the whole way to work. I then park the car for the day and when I come out to start the car to return home, the codes are gone. I'm even getting the error codes on the VW App that communicates with the car. This is a major safety feature with the car and VW has done nothing to correct it. I've had this issue since I bought the car in December 2021.
- Sequim, WA, USA
Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.
- Hannibal, MO, USA
The contact owns a 2022 Volkswagen Golf. The contact stated that while driving at various speeds, the hill assist engaged the brake longer while the brake pedal was not depressed. The contact mentioned that the vehicle stalled afterwards. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 200.
- Austin, TX, USA
- Appleton, WI, USA