10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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problem #14

Feb 042024

Golf

  • miles
The vehicles built-in independent navigation system frequently loses its position. When the system loses its position, it displays an inaccurate vehicle position on the map, and does not provide correct driving guidance. The incorrect driving guidance can lead to a turn into a body of water, house, or other fixed structure. The issue has been reported to the manufacturer and the vehicle was inspected by their dealer. The dealer was able to observe the condition on a test drive. The manufacturer/dealer is placing the blame on cellular phone interference, even if the phone is not connected to the car. This does not equate as the built-in navigation system is a system that is independent of any cellular phone. The manufacturer is not willing to take any further action.

- Belleair, FL, USA

problem #13

Jul 012023

Golf

  • miles
Backup camera upon backing up, fails from time to time. The camera will freeze (showing a still image), It can lag (showing a delayed image), It will sometime show no image at all (just a black screen). Available for inspection upon request, yes. It puts the driver and anyone behind the car at risk, by showing incorrect information to the driver about the position of the car in conjunction to its surroundings. The issue has not been confirmed at a dealership, But I have been documenting it. The dealership is aware the cameras are issues in these cars but doesn-??t want to act until a specific recall is made available. Not a great solution since this issue puts people at risk. No warning of errors or awareness from the car that the system has failed.

- Pleasant Ridge, MI, USA

problem #12

Jun 272023

Golf

  • miles
The panoramic moonroof in my car exploded while I was driving home. It sounded like a shotgun went off inside my car and if the sun visor would have been open, glass would have fallen on me. The moonroof exploded outward, and I have pictures if needed. The car is a little over one year old and I have an appointment with the dealer in a week to see if it is covered under warranty.

- Rio Rancho, NM, USA

problem #11

Jun 162023

Golf

  • miles
Shifter cracked under normal use. This leads to unsafe driving as the ability to shift gears is difficult. Shifter slides off rod when shifting

- Temecula, CA, USA

problem #10

Mar 152023

Golf

  • miles
Shift nob cracks and eventually detaches from shift rod which causes loss of ability to accelerate/shift. This appears to be a widespread issue based on consumer forums.

- Land O Lakes, FL, USA

problem #9

Jan 022023

Golf

  • miles
The shift knob for the manual transmission broke off the shift assembly while accelerating and merging onto the freeway. This is what happened the first time the knob broke off. It has happened 3 times due to the part being physically broken. My safety and the safety of others was at risk. When a car is moving at speed and no longer has the option to shift into a higher gear, you become stuck at a slower speed and this happens very suddenly. If you apply brake then the engine will loose RPM and stall out causing the car to loose control of acceleration suddenly and could result in lose of control. This is stated in the VW owners manual under how to drive a manual transmission. The issue has been confirmed by the local dealership and by VW corporate. The component has been inspected my VW dealership. The vehicle has zero warnings or ways to monitor this.

- Pleasant Ridge, MI, USA

problem #8

Dec 012022

Golf

  • miles
The shift knob slid right off the top while shifting into 2nd gear. I had to push it back on to shift into third gear while driving in traffic. I could have lost control of the vehicle if I had not acted quicky.

- Dekalb, IL, USA

problem #7

Nov 172022

Golf

  • miles
Poor quality of the shifter knob component and installation from the factory for the 6-speed manual transmission variant of the 2022 VW GTI. The shifter knob can come loose and pop out of the metal shaft while shifting gears in the drive. The poor quality of the knob develops a crack in the corner of the component which can cause the knob to detach from the transmission over time and make the car undrivable. Since taking delivery of the car from the dealership, the shifter knob appears to not be installed properly as the component can feel loose and pop out of the metal shaft and get detached from the transmission. This incident of the shift knob popping out occurred a few times while driving. As changing gears with the shifter knob is a crucial aspect of driving the car, the current component poses a serious quality and safety issue for the car that was overlooked by the manufacturer.

- Watervliet, NY, USA

problem #6

Nov 152022

Golf

  • miles
Manual shift knob is starting to crack. Vehicle is just under 4,000 miles.

- Hayward, CA, USA

problem #5

Oct 082022

Golf

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" Manual gear shift knob. It has a crack that will potentially loosen and fall off How was your safety or the safety of others put at risk? No safety issue yet but at risk of falling off. Has the problem been reproduced or confirmed by a dealer or independent service center? no Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"

- Eden Prairie, MN, USA

problem #4

Oct 172022

Golf

  • miles
Rear view camera not working, no image on dashboard screen it seems it is an electrical connection issue more than a software issue

- Cottage Grove, MN, USA

problem #3

Aug 042022

Golf

  • miles
While shifting the manual transmission, the shift knob and boot came up and off the shifter. Being totally unexpected, I was temporarily shocked, surprised and confused. Luckily, I was on a country road with no other traffic around me and coasted to a stop. I realized what happened and was able to still shift the transmission and get home. Been waiting two months for the part to come in at dealership.

- Bowling Green, OH, USA

problem #2

Sep 222022

Golf

  • miles
The car has a manual transmission. The car has roughly 100 miles on it (brand new). The shift knob (gear knob, gear lever, etc) comes loose periodically and pops off of the gear selector, which is very dangerous as it makes it impossible to shift the car into gear. This has happened at least 3 times in the past 100 miles. All times were at slow speeds with no unusual force applied to the shift knob. There were no warnings and it hasn't been inspected. I'm not interested in having the car inspected but simply want to report the safety issue.

- Bealeton, VA, USA

problem #1

Sep 032022

Golf

  • miles
Shift knob broke off.

- San Diego, CA, USA