7.3
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,474 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Traveling along a slightly hilly road at 35mph when the engine suddenly spiked to 3000rpm and the car's accelerator pedal stopped functioning. Had to apply brakes and pull to the side. Once car reached 0mph it idled and the accelerator pedal began functioning again. Took to VW dealer service center next day. They reported that they could find no problem codes. They changed oil, roatated tires and returned the car. Problem was not resolved and reoccured on August 8.
- Silver Spring, MD, USA
Vehicle is a 2017 VW Golf alltrack S with a 6-speed manual transmission; less than 2 weeks old with ~400 miles on odometer and a little over 1/4 tank of 87-octane gasoline. Issue occurred at approximately 10pm on August 25th, 2017. Vehicle was accelerating away from a red light at a highway intersection crossing on a slight downhill grade. Manual transmission was shifted from 1st into 2nd gear during acceleration, and the vehicle promptly lost engine power, power steering and brakes near the middle of the intersection. My wife coasted the vehicle across the intersection and was able to move it to the side of the road with the help of passing motorists who were kind enough to stop and help. The "engine" light and "epc" light were both illuminated on the dash. During the 45 minute wait for a tow truck, multiple attempts were made to restart the vehicle. The engine would turn over and sometimes "catch", but would not start or idle. Headlights, blinkers, wipers, etc. Remained functional throughout the ordeal. Vehicle was towed to the VW dealership and remains there for diagnostics. There is no identification of a cause for this issue at the moment. It is worth noting that this issue is a major safety concern for my family and motorists around us: A new vehicle suddenly and unexpectedly loosing power and all control features is entirely unacceptable, and could very easily lead to a serious accident.
- Duluth, MN, USA
- Silver Spring, MD, USA