5.4
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 16,868 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Bought the car from autonation in October 2021 and had condensation wet dog smell. Car was garaged until 4/2022 at which time I noticed headliner stains and water coming into wheel well, called dealer was advised to check drain tubes. I cannot. More rain more issues. Care warning lights all came on including airbag. Car has 38150 miles. VW refusing to cover under recall. Wants me to file insurance claim. Dealer did not acknowledge mold headliner issues until I called back after picking up the car. PANORAMIC SUNROOF LEAKS. HEADLINER I AND CARPET IS BADLY STAINED WITH VISIBLE MOLD GROWTH. PILLAR STAINING AS WELL. WATER LEAKS FROM DOME LIGHT AND SUNROOF CONTROL BUTTONS. WATER ALSO LEAKS INTO FOOT WELL. TAKEN TO TWO DIFFERENT DEALERSHIP WHO HAVE SAID THAT IT IS LIKELY THE SUNROOF DRAINS ARE BLOCKED BY DEBRIS AND REPAIR WOULD NOT BE COVERED BY WARRANTY. THERE IS NO WAY FOR THE CONSUMER TO ACCESS THE SUNROOF DRAINS TO KEEP THEM CLEAR, PARTICULARLY THE REAR DRAINS, WHICH ENTAILS DISMANTLING PART OF THE CAR. THIS IS A KNOWN ISSUE WITH MANY REPORTED COMPLAINTS BY OWNERS WITH A TECHNICAL SERVICE BULLETIN BEING ISSUED. PLEASE ENCOURAGE AN INVESTIGATION
- League City , TX, USA
Heard an odd clicking sound when turning right. Next time driving, turned steering wheel to make wide turn and suddenly several indicator lights came on: transmission error, airbag, cruise control. Concerned about airbag safety, and very concerning to have several issues come up instantly. Will bring vehicle to VW authorized dealership for service, will diagnose/confirm then.
- Hillsboro, OR, USA
SRS warning light for unoccupied passenger seat would not go off even after restarting the car; it did go off when fastened the seat beat (on the empty seat). Headlights and dash light suddenly turned off twice; this has been several months ago with no repeat however with covid-19, I' probably driven only a few hundred miles in the last year.
- Sebastopol, CA, USA
Failed clockspring at 37500 miles and not offered warranty replacement..I can provide dealer service record if needed
- Grass Valley, CA, USA
I was backing out of my driveway and I felt some sort of stringy-like metallic resistance as I turned my steering wheel (similar to a rubberband held taut and being plucked). Approximately 5 minutes later, an airbag and a transmission warning appeared and my horn and all buttons on my steering wheel stopped working. I was at 50,0170+ miles when this occurred. My vehicle is not under recall, even though 400,000 + other vws had the same recall...
- Newark, DE, USA
This car has a well known panoramic sunroof leak that causes excess water to enter interior of vehicle and soak both front and rear electronics. My vehicle has this problem caused by recent heavy rains. Car is used to Transport children and am worried about mold about front air bags being water damaged.
- San Diego, CA, USA
I have water leaking from the sun roof coming down to the floor, now my windows fog up with any precipitation in the interior of the glass. Also made all my sensors fail, ABS, traction control, tire pressure monitor, and airbags were stated 'failed' upon engine start. Vehicle was stationary at our house.
- Kodiak, AK, USA
Panoramic sunroof leaks after 40+ days and counting of repair at VW dealership under warranty. Dealer can't seem to find root cause or not capable of finding multiple problems, or maybe do not want to find root cause. Water leaks into car after rain/snow limits visibility on windshield, electrical problems arise from speakers, door locks and power windows not functioning properly. Location of sunroof leak is also next to side airbags and electrical connections probably causing premature deterioration.
- Chevy Chase, MD, USA
My panoramic sunroof has had an issue with water intrusion. December of 2017 I took the car into VW of pohanka, marylan. They replaced the headliner, drainage tubes, and smoothed out the welds to try and fix the problem. I noticed that the leak is back with water stains on the A-pillar and overhead. The problem is we do not know where the water had leaked into. We are afraid that the water intrusion may cause more problems down the road and do not want any electrical issues due to the water leak. Our main concern is the deployment of the airbags located on the B-pillar and the possible health issues of mold and rust. The problem persists during the rain season.
- Davidsonville, MD, USA
- Quechee, VT, USA