This vehicle constantly displays and announces erroneous -??Emergency Assist Is Currently Not Available-?? and -??Travel Assist Is Currently Not Available-?? warnings. These warnings distract drivers and put the safety of the driver, passengers, and the public at risk because drivers have to take photographs of these erroneous warnings while they are occurring. Drivers have to document this defect through photographs because the dealerships deny the existence of the defect or request documentation when the defect does not appear as a fault in the vehicle's electronics modules. This is a widespread problem with this vehicle model and apparently is caused by a defective steering wheel. Dealerships are uncooperative in fixing this defect.

- Santa Barbara, CA, USA

Car-??s GPS appears to loose location while navigating. Head unit display will behave erratically causing distractions along side noises. Additionally, car will display warnings on dash with additional noises again causing distraction. Eventually after losing GPS location car will snap back onto correct location on map. Self correction can happen between 30 seconds and 20+ minutes.

- Seattle, WA, USA

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.

- Indianapolis, IN, USA

Travel assistance failure are constant and the emergency braking system engages occasionally which can be a detriment to the occupants. The constant chiming and notifications are a distraction and the car has to be stopped and turned off in hopes of the system resetting properly. Dealerships do not know of any updates and Volkswagen has updated these issues in Europe but still to this date has not acknowledged these issues in USA

- Pasadena, MD, USA