My car with approximately 25k miles on it. Airbag light came on. At the same time, my horn, and other components on my steering wheel stopped working. When I diagnosed my car it was determined it was the clock spring in the steering wheel that stopped working. A faulty clock spring will make it so that my airbag does not function. I was just parking my car but were I in an accident I could have been killed as my airbag would not work. I looked online and it appears Volkswagen knows of this issue, and has issued warranties, and recalls based on even this particular part with the same part number. But no recall or warranty of my car in particular. Volkswagen refused to pay for repairs of my vehicle.
My car with approximately 25k miles on it. Airbag light came on. At the same time, my horn, and other components on my steering wheel stopped working. When I diagnosed my car it was determined it was the clock spring in the steering wheel that stopped working. A faulty clock spring will make it so that my airbag does not function. I was just parking my car but were I in an accident I could have been killed as my airbag would not work. I looked online and it appears Volkswagen knows of this issue, and has issued warranties, and recalls based on even this particular part with the same part number. But no recall or warranty of my car in particular. Volkswagen refused to pay for repairs of my vehicle.
- Seth P., Winooski, VT, US