10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 6,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was parking my car with my foot firmly on the brake when suddenly the car surged out of control and very fast crashed in to a building. I was bruised and cut with chest pains, but the worst of it is that I lost my driver's license because of the accident. I have a mechanic's report. The mechanic came and looked at the car with a scanner and deemed the accident to be not my fault. The mechanic thought according the the information on the scanner that there was some electrical interference that caused the throttle to open. An insurance adjuster also came and thought the accident was not my fault, but the RMV(registry of motor vehicles) thinks the accident was my fault and I am having a hell of a time getting my license back. So far I have spent thousands of dollars on ubers getting around and also on lawyers to try to get my driver's license back. I would like to sue volkswagen. I have experienced ennourmas pain and suffering because of this accident even though I was not seriously hurt. If the building hadn't been there to stop the car I might well have been seriously hurt. And yes I have written to the CEO of volkswagen twice and I have also called him multiple times. I have called the dealership where I bought the car. I have spoken to several lawyers to no avail. I do have a lawyer who is working on getting my license back. This accident has taken a toll on my health and well being. I live in a semi rural area and am retired but still working part time in churches all over the city. Last month my visa bill was over $2000 -- mostly ubers. I am seriously hoping that I will get my license back soon but the problems this accident has caused have been huge. And yes this accident happened twice. Once on April 8 2019 --- I lost my license then but got it back --- then again the same thing with the same car --- parking the car -- foot on brake --- car speeds up with my foot on the brake and crashes in to a building.
- Lincoln, MA, USA
I was parking the car with my foot firmly on the brake when my car just took off fast and crashed into a building. MY FOOT WAS ON THE BRAKE. I was bruised and cut in several places and I have had recurring chest pains. The worst part is that my driver's license has been suspended and since the accident on June 21, 2021 I have had to spend close to $6000 just getting around. I am sure it was a case of sudden unintended acceleration. Volkswagen wouldn't come and look at the car despite several attempts.
- Lincoln, MA, USA
ABS/ESC/AIRBAG lights lit when vehicle started. Problem persisted for two days after rain storm. Water had been observed in the passenger footwell, and was verified to be coming from a plugged sun roof drain. Overflowing drain may contribute to body rust, mildew/mold, or electrical problems as reported.
- Ripon, WI, USA
Airbag light on and failed usb port with no applecarplay access failed usb port noted while car in motion advised clockspring failure- stated not recall or warranty- received letter in mail regarding recall 2018 but none noted as current. Internet shows many issues with VW clockspring was advised it did not pertain to my VIN #. obviously it does!
- Mount Desert, ME, USA
The following problem has occurred twice, most recently today. Car does not turn on, and epc and engine light flash. The first time this occurred on 9/917, I called a tow. When the tow arrived, the car turned on and I drove it to the dealership, which checked it over and found no problems. Yesterday, I was driving the car home and made a stop at the post office. When I returned to the car, it would not turn on. I left it where I had parked it, returned to it 3 hours later but it still would not turn on. Am having it towed to the dealership today. The problem I've described sounds very similar to two or three reported here.
- Alexandria, VA, USA
- Lincoln, MA, USA