10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Nov 082021

Golf SportWagen

  • miles
The U-shaped on the passenger door jamb the the door latch attaches to came loose preventing the door from closing completely. Ganley VW tightened up the fasteners without writing up a service order so it would be reported to VW. They did not use a torgue wrench. I asked them to use thread locker to help prevent this from recurring. They refused and stated VW does not permit them to use thread locker. It took 8 days to get an appointment to repair this.

- University Heights, OH, USA

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