On 6/25/2022 while driving on the freeway an object struck the windshield of our vehicle, a 2021 Volkswagen ID4 causing it to fracture. We took our vehicle to our local dealership in order to have a factory replacement installed. I was told that the windshield for my vehicle was not available and would likely take several months to receive. It is my understanding that an auto manufacture MUST provide parts in a reasonable timeline (within 30 days) especially if it is related to safety and drivability. I would like to make DOT aware of my experience, and to inform you that I wish to file a complaint. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Palmdale, CA, USA

The back up camera lighting is so poor it poses a danger at night. Backing up at night even in well lit areas poses a threat to those around the car. If you apply the brakes this emits some light but if not braking the screen is almost black so it is difficult to see if you are on the road/driveway and if an object was below the camera would pose a threat to life or damage to the vehicle.

- Lexington, KY, USA