On [XXX] approximately [XXX], I was in the drive-up line for Starbucks. The drive-up line was very slow so we waited for about 1/2 hour and I ended turning off my engine. I had plenty of room at least between 2-3 feet between myself and the car in the front. Then the line moved so, I put the car in Drive and covered the brake. I tapped the Gas/electric pedal and the car accelerated from 0 to 30 and lunged forward and I hit the car in front of me and they were pushed into the car in front of them. No one was seriously hurt, but police were called and ambulance arrived and found no injury - so there wasn't a police report. I was completely shocked that this happened so fast and I wasn't able to stop my car. So, when I hit the people in front of me. Their car was a Ford Mini-van older model. I dented their bumper, but see attached photos of damage to my car. I went on a VD owner website to see if other volkswagen owners had any acceleration problems and I was surprised to find so many people affected by acceleration issues. I decided to call Volkswagen headquarters and a case was opened. Volkswagen set up a data review with a Volkswagen technician. I dropped off the car at the dealership in Ventura. I was not provided with a report from the Data retrieval. I just received a letter from the case manager, Sarah that they did not find anything unusual. After reviewing the letter, they had the wrong date of my accident. The accident occurred on [XXX], and Sarah said the accident was on April 8, 2024. Of course, they did not find anything"?" I will enclose their letter and when I asked about the report or speaking with the technician, I was told that they do not give copies, nor provide information. On the website for Volkswagen ID4 owners, there are many claims of acceleration problems, This vehicle is an self-driving electric car. There is a recall for a software issue, that has not been established yet if it is related to acceleration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

- Oxnard, CA, USA

Car stopped without warning on six lane road in busy traffic. Display indicated electrical system failure. Vehicle would not re-start. Fortunately I was able to exit the vehicle and make it to the edge of the road but this was a very dangerous situation. Car was traveling between 30-40 mph at time. All active recall work had been performed per the dealership.

- Santa Barbara, CA, USA

Manufacturer and dealership in my area have been unable to schedule me for getting Safety Recall for High Voltage Battery Management Control Module Software (97ZZ) done to my vehicle. I have been in the waitlist for dealership to do this recall since May 2023. Several times the dealership has said that the battery modules are backordered with no ETA.

- Austin, TX, USA

The car was inoperative because it would not allow the driver to shift from neutral to drive or reverse. There was an error code with the emergency break and the auto hold break.

- Seattle, WA, USA

The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, there was smoke coming into the cabin of the vehicle through the air vents. No medical attention was received for smoke inhalation. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

- Cleveland, GA, USA

Car displayed error while driving and immediately began to lose speed. Stopped in the middle of a 6 lane road with a posted speed limit of 35mph. Car would not go into drive. Turned car off and attempted to restart and put it back into drive, but did not work. Turned car off and waited 1 minute and tried again, turned car off a second time and waited 3 minutes. Car restarted with errors but was able to be put into drive and driven. The car was blocking a driving lane in the road for approximately five minutes with hazard lights on. If this has happened on a highway it would have been extremely dangerous.

- Littleton, CO, USA

Car 12V battery drained. Car "dead". AAA jump-started and I drove home. Kept all unnecessary items off (heat, radio, etc). Put car on trickle charge overnight; charged to 90+%. After driving car for awhile, "12v battery low" message came on. 3 local dealers can't service until December. Known defect that battery is under-powered. VW has offered replacement sometime in early 2023. Meanwhile car sits in garage inoperable.

- Liberty Township, OH, USA

Driving on the highway and with no warning got an -??error-?? message and a message that the electrical system was shutting down. Also popped up some reference about the 12 volt battery. Car went into a neutral type mode and started to slow due to complete loss of power. Luckily we were able to get to the emergency lane from the middle highway lane and coast to a stop. Extremely dangerous for a complete loss of power to occur with no warning. Car turned itself off while we were calling VW roadside assistance. It then was able to be turned back on and driven as normal. Based on VW id4 blogs, this is happening too often and dealerships are not able to determine it through diagnostics.

- Springfield , VA, USA

While backing out of the drive way, electronic console of the car went black, we lost control over steering and accelerator functions and potentially brakes (unsure) while car was still moving. This happened at low speed (5-10 MPH). The instrument panel showed message to call service immediately. To regain control, we pressed the start engine button, which allowed us to again control the car. The call service message disappeared.

- Belmont, MA, USA

On multiple occasions, my brand new ID.4 has shut down while driving giving various error messages relating to the electrical system and safety features--including with the electrical system generally, with the "12 Volt electrical system", with the auto assist braking, with lane assist, etc.

- Houston, TX, USA

It will not stop, can not stop!

- La Mirada , CA, USA