10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
0 miles

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problem #38

Dec 052022

ID.4

  • miles
My infotainment and instrument panel displays have frozen or reset multiple times while driving. On one occasion, my air conditioning came out at a high speed, the volume of my radio went up and all of my indicators came on. Luckily I was able to pull over to avoid a crash, but needless to say it was horrifying. I took the car in for service, and they assured me they had reset the OS, and I'd be fine. That extreme of an instance hasn't occurred since, but the infotainment display does still go black, freeze or reset from time to time. Every time, I schedule an appointment to fix the recall, the VW Service cancels my appointment, saying updates keep crashing for other customers. I also receive VW app notifications that my AC is on when I'm not even in the car. Same with the door locks, I constantly receive notifications that my car is unclocked when I know I've locked it and am inside my house. The other main issues with the door handles is the passenger doors often only open after multiple lock and unlock attempts via button the inside the car, bc the fob doesn't always work. Even with new batteries. Again, I've scheduled service appointments to fix the recall, and they cancel it saying they don't have the parts. It's been almost a year, I've been dealing with both of these issues.

- Los Angeles, CA, USA

problem #37

May 012024

ID.4

  • miles
The vehicle has suffered multiple failures of the main infotainment display. This screen is used to show the backup camera, as well as to adjust all vehicle settings and safety systems. The infotainment display will go black, and will not reboot or respond to touch input. This means that the backup camera is nonfunctional, as well as perimeter traffic warnings and vehicle controls for climate and safety systems. The vehicle has been serviced by an authorized VW dealer on multiple occasions, but the issue has reoccured at least three times. Each time, it has required about a month in the shop. The manufacturer has denied a buyback and states that the vehicle is performing as intended. They have also denied reimbursement of expenses. This vehicle has spent over 120 days in the service department within the previous calendar year.

- Franklin, TN, USA

problem #36

Dec 202024

ID.4

  • miles
Good day, In 2023, In bought the car and since then it have had many recalls and electrical problems which let the car to be out of service for over 60 days, see documents attached. Since yesterday, the car has the center and instrument panel display OFF preventing the speedometer and rearview camera from displaying in addition to front and rear parking sensors also off. I have contacted the dealership and they do not have appointments available until 02/2025. This car should be removed from the market due to its complete insecurity to drivers.

- Hialeah Gardens, FL, USA

problem #35

Nov 172024

ID.4

  • miles
Constant recalls on this vehicle. Vw unwilling to work w us on taking back the vehicle. Issues prior to 50,000 mile mark but they say we didn-??t file a complain early enough. Outstanding recalls

- Stella, NC, USA

problem #34

Oct 102024

ID.4

  • miles
Vehicle starts to accelerate then hesitates for about 5-6 seconds before accelerating again while even keeping pedal down. Has happened on the first drive after multiple dealer visits, I think it-??s related to computer resets and the dealer says it-??s normal operation of the vehicle recalibrating itself. Problem is it happens when I pull out into traffic and almost causes a wreck.

- Lakewood, WA, USA

problem #33

Sep 242024

ID.4

  • miles
I leased a car three years ago. This ID4 on May 15,2023 left me at a full stop in the middle of the highway. I then dropped it off to the dealer where they inspected it and saw it was a sensor/software issue, I think. They never actually disclosed the problem, nor held accountability. They insured me after almost two weeks of having to pay gas for a loaner car that they had fixed it and it was safe. After that incident and before my car had been in service countless times, all very inconvenient but not immediate safety issues, until the door handles. The door handles have been recalled twice before this last incident. My car was in there for over two weeks again back and forth. They broke my actual handles and had to go back in again, they claimed they were fixed. Now, almost 6monthankater I go to buy this lemon pre certified through the dealer and they tell me they can-??t because it has two open recalls. They failed to say that the open recalls have been since May and are only now informing id4 owners that their doors may unlatch any any moment while driving and kill your babies and someone else-??s on the road. Yet, they want me to either extend my lease, turn in the car and pay over mileage (even though I thought I was leasing to buy) or buy out the car not certified through a third party with two open recalls. I am being bullied into keeping a lemon. This car is a lemon and I want Volkswagen to take it off my hands waiving any over mileage and either giving me a new id4 that is safe or my 21,000 dollars I have paid into it. I am not the only one legally bound to these lemons. I demand a resolution for my consumer rights. I will speak to every news station out there until I seek justice for me and so many others.

- Cockeysville, MD, USA

problem #32

Jul 272024

ID.4

  • miles
The manufacturer has failed or is unable to remedy the safety recall for my vehicle in a timely manner. It has currently been in there possession for over 30 days with multiple failed attempts to correct the recall/issue with my vehicle.

- Roseville, CA, USA

problem #31

Jul 162024

ID.4

  • miles
The rear camera when backing up, does not work, and it's super difficult to back up, with a car that has a small rear window, as a driver you need the backing camera plus the sensors

- Kirkland, WA, USA

problem #30

Jun 222024

ID.4

  • miles
Car stopped without warning on six lane road in busy traffic. Display indicated electrical system failure. Vehicle would not re-start. Fortunately I was able to exit the vehicle and make it to the edge of the road but this was a very dangerous situation. Car was traveling between 30-40 mph at time. All active recall work had been performed per the dealership.

- Santa Barbara, CA, USA

problem #29

Apr 302024

ID.4

  • miles
The screen showing the speed and the backup can stop working at any point leading to a crash and compliance issues. It's been several months and VW still has not come up with a solution for this recall and these cars are still on the streets, hence they are a major threat to consumer safety.

- Denver, CO, USA

problem #28

Apr 202024

ID.4

  • miles
I got out of my car on Saturday, April 20th at a shopping mall 50 miles from my house. I parked and my screen told me that I had an over the air software update that I needed to install. I began installation of the update and parked and left my vehicle. I returned approximately 2 hours later and the car would not shift into drive. I had a yellow error message that said my cornering light was not functioning properly, but nothing referencing why my car wouldn't go into drive. I sat and tried to troubleshoot for another hour before calling roadside assistance. I was away from home, so they explained that they would only be able to tow it to a nearby dealership. It was after hours, nothing was open and it wouldn't be open until the following Monday. I paid almost 500 dollars to tow the vehicle to my house and then paid another 100 dollars through AAA to tow it to the dealership on Monday morning. Since then, my car has been at the service center and has not been repaired. They gave me a loaner but it's been almost 30 days and no resolution. I have been told that the issue was related to a known recall. I contacted VW to discuss a Towing reimbursement and was informed that VW would not be covering the expenses for either Tow event even though the first was completed under their Roadside assistance program.

- Fort Worth, TX, USA

problem #27

Apr 022024

ID.4

  • miles
Door won't unlock / open from inside. Got stuck a few times, had to turn off and on the car for doors to re-engaged electronically. Nothing in manual reflects manual emergency open doors. What happens in the event of power failure or dead battery?

- Victorville , CA, USA

problem #26

Jan 072024

ID.4

  • miles
the driver door open by itself during driving. It happened 3 times. It is not possible to lock the car. I had called the dealer ship. On my first call the said i will be on the list. After 3 weeks i called again then they said they didn't have the parts to make the repairs. I have asked for the manager to call back and it never happened.

- Santa Rosa, CA, USA

problem #25

Dec 142023

ID.4

  • miles
My vehicle has had two door handle recalls, the second and more important one has been there for almost 4 months and there is still no fix available. Is there a time limit that the manufacturer has to provide a fix by? Thanks!

- Los Angeles, CA, USA

problem #24

Oct 132023

ID.4

  • miles
I was slowly driving down a lane in a parking lot. The parking spaces were perpendicular to a wall. I start to turn the steering wheel and slowly tap my brakes since the car was already going at a slow speed. All of a sudden, the car lunges forward and crashes into the wall beyond the parking slot. The airbags blow up and, after impact, my mom who is in the passenger seat complaints about severe chest pain. Soon the ambulance is there to take my mom to the hospital (she is eventually diagnosed with two broken ribs and a fractured cervical bone). I stay at the scene to talk to the police about what happened (the police gathered information from bystanders and took many pictures). I am in shock about the incident and trying to figure out what happened. I research the topic on the Internet and find out that there are others who have complained about sudden and unexpected acceleration in this car model. In fact, there is a class action lawsuit which explains that the overly sensitive cruise control (haptic, touch sensitive control on the steering wheel) can be accidently triggered and cause the sudden acceleration. Thank you for looking into this safety problem.

- San Carlos, CA, USA

problem #23

Jan 202023

ID.4

  • miles
Volkswagen cannot address my recall 93P7. I have called multiple dealerships and the battery cannot be addressed.

- Knoxville, TN, USA

problem #22

Aug 292023

ID.4

  • miles
UNKNOWN All LCD screens would not display an image including the one that displays the speed at which the vehicle is traveling. The only difference from normal was the car sitting in the sun for a few hours and the back of the LCDs being hot to the touch. Was able to remedy by running the AC on Lo with the car empty for about 20 minutes. The car did not have a visible speedometer or anything else available on that screen. There bottom row of icons did display on start up and did not show any errors. However I would say that it is a fairly big issue not knowing the speed you are going. I have seen on a VW ID forum other people having had this issue. Vehicle has a service appointment August 31 for this issue. Not yet for replication or inspection. There was no warning to these issues. I just got in the car after work and the screens did not come on and I did try restarting them vehicle twice. Attached photo is of the car on where it shows no display. I also have a video I will show the dealer tomorrow.

- Oviedo, FL, USA

problem #21

Apr 012022

ID.4

  • miles
The dealer has not informed me about an open recall stating that the car door handles can open at a certain speed. This recall was filed since 05/05/2023, but the necessary parts to address the problem are still unavailable. I became aware of this issue through an email from Progressive Insurance. Despite my car undergoing service for three other recalls at Deel Volkswagen in Coral Gables, Miami, FL (where I purchased the car), they never notified me about this problem. Even after three separate visits, each lasting three weeks, this issue was never addressed. I already escalated the matter to Volkswagen Corporation and the customer care department a month ago, but I'm still awaiting a response. The car is not functioning properly, and the doors frequently get stuck, making it extremely challenging to enter or exit the vehicle.

- Miami, FL, USA

problem #20

Aug 072023

ID.4

  • miles
While driving my foot will regularly get lodged/wedged below a piece of plastic trim adjacent to the accelerator. This delays or sometimes prevents me from easily letting up on the accelerator. While it can be dislodged with a little effort it requires me to completely reorient my foot. This is especially noticeable during "one pedal driving" where your foot does not need to be moved to the brake to decelerate. It does cause a delay in deceleration if only momentarily but requires effort and is at the very least distracting. Or in the worst case scenario it could delay deceleration long enough to cause an incident. The plastic trim protrudes about 1/4". The trim sits over a "carpeted" liner. This liner has no solid backing and can be pushed in and away from the accelerator leaving an even larger "lip" to overcome. This may not happen with all drivers but certainly with drivers that have larger feet or hold their feet in certain positions. Normal "single pedal driving" requires only very small adjustments in foot position. I believe this should be looked into.

- Alexandria, VA, USA

problem #19

Jul 032023

ID.4

  • miles
On July 3, 2021 -- we dropped the car off (an appointment we did in May 2023) to fix a safety software issue. The car did not have any warning lamps. We brought the car running, after a week they told us the car no longer is working and that the part is backordered until further notice (probably has no repair). We were not given a loaner and the other alternatives included taking money from our pockets. This is our only car and we commute. We are stuck. They left us with no car for something that we did not cause and are not willing to stop the car payments either.

- Alexandria, VA, USA

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