The interior driver side rear passenger door (left behind the driver) and window won't open. This appears to only affect the driver side passenger rear door. The inside passenger side rear (right side of the car) door handle works. Also, the exterior door handle for the driver side rear door opens the door so it's only the interior handle that doesn't work. This is dangerous because there's no way to open that door if you're sitting inside. I tried to open the window and the button also doesn't seem to work. This happens when the car is off or on at any speed or stopped.

- Sacramento, CA, USA

Manufacturer Recall Number919A NHTSA Recall Number24V344 Recall StatusRecall Incomplete I had received Recall notification from VW, following which i had given my vehicle to the service center "Leith Volkswagen of Cary" at "2300 Autopark Blvd, Cary, NC 27511" on [XXX]. The recall repair has not been completed since then and the vehicle is still with the service center. From the last update from the service rep is that they tried to update the software and it has been failing. Apparently VW manufacturer support team has been notified and the suggested procedures from them were also unsuccessful. At this time its been 5 weeks and no sight on when they would be able to fix the issue. I have been given an loaner vehicle which is similar with less features, but i cannot have my daughter use the vehicle due to age restriction. I want to raise the concern here to see if there can be any solution to have VW to get my vehicle serviced or replace with similar vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Cary, NC, USA

While stopped at a red light waiting to turn left, with foot on the brake, my car suddenly accelerated and lunged forward, plowing into the car in front of me with great force. I had to jam down the brake almost to the floor to get the car to stop. My foot was on the brake. There is no way I hit the accelerator. Even if I had, the AEB system is supposed to prevent me crashing at close range. I understand that this is a known issue related to the adaptive cruise control. The force of my car was so great that 3 cars in front of me sustained damage.

- Carlsbad, CA, USA

My infotainment and instrument panel displays have frozen or reset multiple times while driving. On one occasion, my air conditioning came out at a high speed, the volume of my radio went up and all of my indicators came on. Luckily I was able to pull over to avoid a crash, but needless to say it was horrifying. I took the car in for service, and they assured me they had reset the OS, and I'd be fine. That extreme of an instance hasn't occurred since, but the infotainment display does still go black, freeze or reset from time to time. Every time, I schedule an appointment to fix the recall, the VW Service cancels my appointment, saying updates keep crashing for other customers. I also receive VW app notifications that my AC is on when I'm not even in the car. Same with the door locks, I constantly receive notifications that my car is unclocked when I know I've locked it and am inside my house. The other main issues with the door handles is the passenger doors often only open after multiple lock and unlock attempts via button the inside the car, bc the fob doesn't always work. Even with new batteries. Again, I've scheduled service appointments to fix the recall, and they cancel it saying they don't have the parts. It's been almost a year, I've been dealing with both of these issues.

- Los Angeles, CA, USA

The vehicle has suffered multiple failures of the main infotainment display. This screen is used to show the backup camera, as well as to adjust all vehicle settings and safety systems. The infotainment display will go black, and will not reboot or respond to touch input. This means that the backup camera is nonfunctional, as well as perimeter traffic warnings and vehicle controls for climate and safety systems. The vehicle has been serviced by an authorized VW dealer on multiple occasions, but the issue has reoccured at least three times. Each time, it has required about a month in the shop. The manufacturer has denied a buyback and states that the vehicle is performing as intended. They have also denied reimbursement of expenses. This vehicle has spent over 120 days in the service department within the previous calendar year.

- Franklin, TN, USA

Good day, In 2023, In bought the car and since then it have had many recalls and electrical problems which let the car to be out of service for over 60 days, see documents attached. Since yesterday, the car has the center and instrument panel display OFF preventing the speedometer and rearview camera from displaying in addition to front and rear parking sensors also off. I have contacted the dealership and they do not have appointments available until 02/2025. This car should be removed from the market due to its complete insecurity to drivers.

- Hialeah Gardens, FL, USA

Constant recalls on this vehicle. Vw unwilling to work w us on taking back the vehicle. Issues prior to 50,000 mile mark but they say we didn-??t file a complain early enough. Outstanding recalls

- Stella, NC, USA

Vehicle starts to accelerate then hesitates for about 5-6 seconds before accelerating again while even keeping pedal down. Has happened on the first drive after multiple dealer visits, I think it-??s related to computer resets and the dealer says it-??s normal operation of the vehicle recalibrating itself. Problem is it happens when I pull out into traffic and almost causes a wreck.

- Lakewood, WA, USA

I leased a car three years ago. This ID4 on May 15,2023 left me at a full stop in the middle of the highway. I then dropped it off to the dealer where they inspected it and saw it was a sensor/software issue, I think. They never actually disclosed the problem, nor held accountability. They insured me after almost two weeks of having to pay gas for a loaner car that they had fixed it and it was safe. After that incident and before my car had been in service countless times, all very inconvenient but not immediate safety issues, until the door handles. The door handles have been recalled twice before this last incident. My car was in there for over two weeks again back and forth. They broke my actual handles and had to go back in again, they claimed they were fixed. Now, almost 6monthankater I go to buy this lemon pre certified through the dealer and they tell me they can-??t because it has two open recalls. They failed to say that the open recalls have been since May and are only now informing id4 owners that their doors may unlatch any any moment while driving and kill your babies and someone else-??s on the road. Yet, they want me to either extend my lease, turn in the car and pay over mileage (even though I thought I was leasing to buy) or buy out the car not certified through a third party with two open recalls. I am being bullied into keeping a lemon. This car is a lemon and I want Volkswagen to take it off my hands waiving any over mileage and either giving me a new id4 that is safe or my 21,000 dollars I have paid into it. I am not the only one legally bound to these lemons. I demand a resolution for my consumer rights. I will speak to every news station out there until I seek justice for me and so many others.

- Cockeysville, MD, USA

The manufacturer has failed or is unable to remedy the safety recall for my vehicle in a timely manner. It has currently been in there possession for over 30 days with multiple failed attempts to correct the recall/issue with my vehicle.

- Roseville, CA, USA

The rear camera when backing up, does not work, and it's super difficult to back up, with a car that has a small rear window, as a driver you need the backing camera plus the sensors

- Kirkland, WA, USA

Car stopped without warning on six lane road in busy traffic. Display indicated electrical system failure. Vehicle would not re-start. Fortunately I was able to exit the vehicle and make it to the edge of the road but this was a very dangerous situation. Car was traveling between 30-40 mph at time. All active recall work had been performed per the dealership.

- Santa Barbara, CA, USA

The screen showing the speed and the backup can stop working at any point leading to a crash and compliance issues. It's been several months and VW still has not come up with a solution for this recall and these cars are still on the streets, hence they are a major threat to consumer safety.

- Denver, CO, USA

I got out of my car on Saturday, April 20th at a shopping mall 50 miles from my house. I parked and my screen told me that I had an over the air software update that I needed to install. I began installation of the update and parked and left my vehicle. I returned approximately 2 hours later and the car would not shift into drive. I had a yellow error message that said my cornering light was not functioning properly, but nothing referencing why my car wouldn't go into drive. I sat and tried to troubleshoot for another hour before calling roadside assistance. I was away from home, so they explained that they would only be able to tow it to a nearby dealership. It was after hours, nothing was open and it wouldn't be open until the following Monday. I paid almost 500 dollars to tow the vehicle to my house and then paid another 100 dollars through AAA to tow it to the dealership on Monday morning. Since then, my car has been at the service center and has not been repaired. They gave me a loaner but it's been almost 30 days and no resolution. I have been told that the issue was related to a known recall. I contacted VW to discuss a Towing reimbursement and was informed that VW would not be covering the expenses for either Tow event even though the first was completed under their Roadside assistance program.

- Fort Worth, TX, USA

Door won't unlock / open from inside. Got stuck a few times, had to turn off and on the car for doors to re-engaged electronically. Nothing in manual reflects manual emergency open doors. What happens in the event of power failure or dead battery?

- Victorville , CA, USA

the driver door open by itself during driving. It happened 3 times. It is not possible to lock the car. I had called the dealer ship. On my first call the said i will be on the list. After 3 weeks i called again then they said they didn't have the parts to make the repairs. I have asked for the manager to call back and it never happened.

- Santa Rosa, CA, USA

My vehicle has had two door handle recalls, the second and more important one has been there for almost 4 months and there is still no fix available. Is there a time limit that the manufacturer has to provide a fix by? Thanks!

- Los Angeles, CA, USA

I was slowly driving down a lane in a parking lot. The parking spaces were perpendicular to a wall. I start to turn the steering wheel and slowly tap my brakes since the car was already going at a slow speed. All of a sudden, the car lunges forward and crashes into the wall beyond the parking slot. The airbags blow up and, after impact, my mom who is in the passenger seat complaints about severe chest pain. Soon the ambulance is there to take my mom to the hospital (she is eventually diagnosed with two broken ribs and a fractured cervical bone). I stay at the scene to talk to the police about what happened (the police gathered information from bystanders and took many pictures). I am in shock about the incident and trying to figure out what happened. I research the topic on the Internet and find out that there are others who have complained about sudden and unexpected acceleration in this car model. In fact, there is a class action lawsuit which explains that the overly sensitive cruise control (haptic, touch sensitive control on the steering wheel) can be accidently triggered and cause the sudden acceleration. Thank you for looking into this safety problem.

- San Carlos, CA, USA

Volkswagen cannot address my recall 93P7. I have called multiple dealerships and the battery cannot be addressed.

- Knoxville, TN, USA

UNKNOWN All LCD screens would not display an image including the one that displays the speed at which the vehicle is traveling. The only difference from normal was the car sitting in the sun for a few hours and the back of the LCDs being hot to the touch. Was able to remedy by running the AC on Lo with the car empty for about 20 minutes. The car did not have a visible speedometer or anything else available on that screen. There bottom row of icons did display on start up and did not show any errors. However I would say that it is a fairly big issue not knowing the speed you are going. I have seen on a VW ID forum other people having had this issue. Vehicle has a service appointment August 31 for this issue. Not yet for replication or inspection. There was no warning to these issues. I just got in the car after work and the screens did not come on and I did try restarting them vehicle twice. Attached photo is of the car on where it shows no display. I also have a video I will show the dealer tomorrow.

- Oviedo, FL, USA