10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car has now 3 times over the last year suddenly lurched forward while braking and pulling into a parking spot. The first time it went over a curb and into a yard. We thought it could be a mistake, but my wife, driving, has never had an accident in 40 years driving. Happened again, and we thought maybe it had something to do with cruise control and hepatic sensitive buttons. But we keep that system off unless we are on the highway. This time it lurched forward but she managed to get it to stop just as it touched the parked car in front. No damage. Foot was on the brake as coming to a stop. This car should not be allowed on the road.
- Lancaster , PA, USA
When pressing on the brake pedal while while the car is using ACC and slowing down for traffic ahead the car lessons the amount of regenerative braking applied. This dangerous situation occurs whenever added breaking is needed for slowing traffic beyond what the car is automatically applying for ACC. The reduction in vehicle breaking when depressing the pedal makes a collision more likely, and makes the car feel like it's lurching forward.
- Waltham, MA, USA
2/14/23, Longmont Colorado snow storm roads snowcovered. Vehicle in Traction mode, all wheel drive. Exiting an inclined parking lot cars rear end started sliding to left, gently accelerated to correct. Yellow caution lights illuminated for all systems. No advanced driver assistance systems were working. Car was extremely difficult to drive, braking was severely restricted as was acceleration and cornering. I believe the computer system was overloaded, -??confused-?? and shut down. I honestly don-??t believe that I could have controlled the vehicle had I been driving any Colorado mountain pass. Managed to drive approximately 3 miles to home, but it was a scary experience. Facebook groups for ID-4, reported that when the computer crashes, to stop car, exit, lock and step away at least 50 feet for 5 minutes to reset. Not practical in a mountain blizzard! It was quite a surprise, as we have taken to snow covered Fair Grounds parking lot to determine how the car accelerates, brakes and turns in snow. Did donuts and figure eights and the computer never freaked out. I was not able to photograph cockpit screen because of conditions. Once key 50 feet away for 5 minutes it reset, again not very practical during a snowstorm had I been on Vail pass.
- Longmont, CO, USA
Was backing into my driveway and the brake pedal went hard and almost backed in to my garage. All kinds of warning starting popping on and a message appeared "Brake Booster is Limited". I only stopped the vehicle by pressing really hard but since I was already moving slow the vehicle came to a stop. If I would have been driving in regular traffic I would have never ben able to stop. Many system lights also came on and the vehicle is not drivable and I will have to get it towed to VW. The vehicle is only a month old with 1200 miles on it.
- Wauwatosa , WI, USA
Ever since I picked this car up I've noticed that it's been having constant electrical gremlins. Some days things will work some days things will not work. But the issue that I'm writing about is that earlier this week on a Monday I went to go to a local charger. When I was done charging about 10 minutes later I was pulling out of a parking lot and coasting to a stop to get on the main road. However even though I was pressing the brake pedal the car suddenly lurched forward and started accelerating. I arrested the acceleration with the brake pedal but found that it was firm and had to press even harder to get the car to come to a stop.
- Jacksonville, FL, USA
- Titusville, NJ, USA