The windshield on the car has some severe warping that distorts the view of the driver. It causes optical illusions and dizziness. The dealer thus far refuses to fix the issue. The issue can be easily researched and it's easy to find others complaining of the issue.

- Slc, UT, USA

My ID4 windshield chips very easily and in fact i have had it for less then 1 year and small rocks on freeway damaged windshield and had to replace it out of my pocket. Even after getting new windshield it-??s chipping again. The glass is hazardous as i am afraid it will break easily when compared with other cars. Cars speedometer turn off due to VW software glitch while driving so in the middle of freeway drivers would have no idea on speed and can cause accidents.

- Anaheim, CA, USA

Passenger window moves in opposite direction. Specifically, when the passenger window is partially down, trying to close the window from the driver side switch results in the window traveling in the opposite direction. This is a safety concern. If there are children or dogs in the passenger side, or if there is someone outside trying to get in, the window opening instead of closing is very unexpected and is a concern. Brought to the dealer and reproduced. Said they -??fixed it-??. Then when I showed them again, they said this was by design. How can a switch cause the window to open when intending to close? Easily reproducible. This is a defect and safety issue. There are no warning lights, documentation, or otherwise explaining this unexpected behavior.

- Saratoga, CA, USA

I own a 2023 Volkswagen ID.4 AWD Pro S. Which has significant distortion in the windshield which I noticed almost immediately after picking up the vehicle. There is significant distortion about halfway up the windshield. When it is raining it makes it very difficult to see out the window. It seems worse on the driver's side. I brought it to my VW dealer for its 10,000-mile check-up. Service told me I needed new wiper blades. When I told them it was less than six months old and should be covered under warranty, they said that the wipers were only warranted for one year or 7000 miles (if I remember the mileage correctly. I'm not convinced there is anything wrong with the wipers. But they also didn't have them in stock and had to order them. It is VERY difficult to see clearly even inb light rain. In addition, the intermittent wipers speed are fast at one end and too slow at the other..with no in-between.

- Hudson, NY, USA

The windshield cracked after a very minor rock impact right where the windshield meets the frame on the passenger side. The impact was so minor that I barely even noticed it - only once I saw the crack (large crack, maybe 10-12 inches) did I think back on what could have caused it. Safety issue: obviously a windshield that cracks to the point of replacement after a minor impact is a safety problem, as is driving a windshield with a large crack. It has not been inspected and the issue hasn't been reproduced by anyone (dealer or service center). However - an odd number of people have referenced a very similar issue (minor impact causes cracked windshield) on an internet forum. No warnings, obviously.

- Peoria, IL, USA

I have a cracked windshield on my 2023 VW ID.4 - both Safelite and the dealer state that there's a glass shortage, and the replacement has been on back order since October 3. They state there's not a danger in driving it, but twice in cold weather/rain there's been a cracking sound and the windshield starts to smoke. I believe this is arcing/smoking from the heated windshield, though VW corporate says they are unaware of this issue. I have also seen this problem documented by others on Reddit, and I also have a video of the problem on my windshield. I bring this up to you because I fear with the arcing/smoking it may be a safety hazard.

- Arlington, VA, USA

Optical Windshield Distortion The distortion is noticeable on the drivers and passenger sides of the windshield where it meets the vertical frames of the body. They are approximately 2-3 inches wide running the full vertical length. The distortion is clearly visible in full light, affecting peripheral vision of approaching vehicle movement or other passing external sources of glare day and night. They are not visible when the windshield is in shade. The dealership affirmed the malady and submitted a warranty claim to VW regarding the material defect (07/20/23). It was authorized and the windshield was replaced (10/27/23). The replacement windshield has visible distortion as well; affirmed again by dealership service staff. The 2nd warranty claim was denied by Volkswagen. Their reason, related by the dealership service staff, "was that all windshields have distortion". The dealership would not supply documentation when requested. This is clearly a material defect that poses a safety concern under all driving conditions. Verification of this claim can be seen on this vehicle or the dealerships demonstration unit(s) as well as a supportive review of similar incidents at ID4 owner websites such as [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Tucson, AZ, USA

Here is a summary of the problems I have encountered: 1.At just 2000 miles, the windshield of my 2023 ID 4 developed a crack without any apparent reason or external impact. 2.My insurance has agreed to replace the windshield; however, there are currently no spare windshields available, and no one can provide a timeline for when they will become available. 3.Due to the unavailability of replacement windshields, I have been left with a cracked and damaged windshield, which cannot be replaced. 4.To my dismay, the initial crack has continued to spread, and two more cracks have appeared seemingly out of nowhere, with the total mileage reaching 2500 miles. 5.It is evident that the glass in my vehicle is defective, but Volkswagen has been unresponsive to my concerns, refusing to acknowledge the defect and provide a solution. 6.Driving the vehicle with a damaged windshield is clearly unsafe; however, I have no alternative means of transportation as this is my only car. 7.I strongly believe that Volkswagen dealerships should be required to disclose the unavailability of spare parts for VW vehicles to potential buyers. This lack of transparency puts customers at risk and leaves them in an untenable situation, as I am experiencing.

- Pleasant Grove, UT, USA

My windshield incurred a crack on 8/15/23 that continues to spread. To this day, 10/29/23, I cannot locate a replacement windshield and the dealers can only communicate that there is a nationwide backorder with no timetable as to when the replacement will be available. It is inconceivable that a car manufacturer can sell a model without a stock of basic replacement parts, especially something as simple as a windshield. I am dreading heading into the winter months with a cracks windshield.

- Parsippany, NJ, USA

The windshield of the vehicle is heated. The film that is used causes distortion in the primary field of view. This causes headaches and blurry vision during long drives. I have taken it to the dealership and they informed me that all the ID.4 vehicles that have the heated windshield have the same issue.

- Circleville, OH, USA

I was driving down the interstate and the entirety of the electronic screens froze up. The data presented on the screens was frozen and all the touch buttons froze. With no access to any controls, in a downpour, I was unable to adjust the climate control, turn on the defrosters or have any idea how fast I was going. I proceeded to stop on the interstate, thinking I could shut the car off and restart it to reset the controls, but that did nothing except get me soaked and risk my life being stopped on the side of the highway. This car has a seat activated power on and off so it comes on when you sit down and shuts off when you get up (which is a stupid idea anyway) but upon exiting the car and even locking it with the FOB, the vehicle would not shut off or reset. Soaked, I got back in and continued down the highway with no defrosters or climate control and arrived at my meeting. I was unable to shut the car off so it ran through my lunch then I made the same journey back home, 100+ miles down the interstate with no speedometer, climate control or defrosters. Once I arrived home, I disconnected the battery which did reset the system and displays. I suppose I better carry tools with me to be able to disconnect the battery on the interstate, next time. This is disgusting to me, that VW would not provide some kind of reset option in a very dangerous situation like this. During my event, I called both their -??roadside assistance-?? and customer service, WITH NO BLUE TOOTH, and neither of them were able to help me in any way, except tell me to pull over and have it towed.

- Greer, SC, USA