Two problems. 1) the infotainment module cuts in and out. 2) Most important, the vehicle lunged ahead for no reason from a dead stop. We were lucky not to hit the truck in front of us. The vehicle is not safe to drive. VW corporate doesn't answer their phone and the dealer keeps giving us 800 numbers to try to contact them. What can we do?

- Puyallup, WA, USA

So our door handles have not been working to the point where my kids are stuck in the car and they can-??t open the door and from the outside we are not able to open the door. We have safety warnings that pop up often then disappear and also we have our screens turn black and take a mom to turn back on. We have called VW corporate and they told us to keep taking it in then we take it for service and they can-??t do anything due to them not having a solution to fix these issues because their under recalls and were physically having the issues they can-??t do anything. It-??s annoying and it-??s a huge safety issue for us and our kids!!

- Zephyrhills, FL, USA

While backing out of my driveway onto our residential street the car died without warning and all information displays went blank for a moment and then all the warning lights came on. The car would not change gears and my car was obstructing the roadway. My children were in the backseat of the car. I pressed the start stop button on the dash and the car "rebooted". warning lights were gone. I took the vehicle into the dealership a few days later for a scheduled repair to the steering wheel. I informed them of the incident and asked them to inspect. They ran a diagnostic and determined that they needed to replace a module in the vehicle's electrical system. Once the repair was complete we retrieved the car. Less than seven days after picking up the "repaired" vehicle my husband was backing out of our driveway and the same thing happened - only this time he was still in the driveway. Our driveway has a slight slope and the car was behaving as though it was in neutral (rolling down the drive) with no ability to change gears. Warning lights indicating electrical system failure were on the dash. He had to open his door and start to exit the vehicle while depressing the brake pedal in order to get the car to turn off. We had the vehicle towed to the dealership. They had the car for over 45 days trying to diagnose and duplicate the issue. We were told that there were no error codes and that they could not duplicate the problem. In the end we initiated a buyback request from VW and were denied with no explanation. I do not feel safe in this vehicle. It appears to have a major fault in its electrical system that is triggered by a yet to be determined set of circumstances. I frequently drive in and out of driveways on all sorts of roads and feel fortunate that this happened where it did. If this happened to me while I was backing out onto a more heavily trafficked roadway it could cause a life threatening accident.

- Okemos, MI, USA

My car popped up a messaging stating -??Electrical system not working correctly. Please service vehicle.-?? I called in for service and the dealer told me that the message was not urgent as it was a yellow message and that they would not be able to get me in until Tuesday. I continued to drive the car and the message would come and go for two days. On the last day, I got the message and heard an electrical whirring noise when pressing the accelerator. Then the sound and message went away. Later that evening when charging, the fans were running extremely loud so I got the car out of my garage to avoid it catching fire. I called VW who said that I could drive it to the dealer. I left my house and the car popped up the message and then said it was disabling functions. It never said to pull over. Then a turtle popped up and my speed was dropped to 45 mph. I was on a highway at the time and turned around to head back home. Then it dropped my speed to 25. Right after doing that it came to a stop in the middle of the road. It never said to pull over or avoid driving it either but I was stranded in the road. A few minutes later all the messages disappeared and it started driving normally. I made it home and called for a tow truck.

- Sterrett, AL, USA

My 2023 ID.4 is riddled with electrical problems. MY ID.4 keeps stalling and is going tomorrow for a 3rd time to be looked at for this issue. My screens and speedometer blackout while driving frequently. 2 weeks ago I had every error on my instrument cluster screen (all systems were disabled including ABS, collision, etc), the car door locks were disabled, the radio screen was black, and speedometer itself was black. Here we are again and the car is stalling still, experiencing blackouts, and speedometer not visible. I feel extremely unsafe driving this vehicle. They should not be on the market. They are death traps.

- Port Charlotte, FL, USA

I was halfway into a parking stall. There was a cement sign post at the end of the stall and a truck facing me opposite. About six feet from the post the car accelerated and glanced off the post and hit the truck slightly. It happened very fast but I am 99% sure the car accelerated on its own. We did a search afterwards and found many reports of our model doing similar things.

- Marysville, WA, USA

The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at undisclosed speeds and after stopping at a stop sign and attempting to accelerate, the vehicle failed to respond as intended. The contact stated that the accelerator pedal needed to be depressed several times before the vehicle accelerated. The vehicle was taken to a local dealer however, the cause for the failure was not found. The contact stated that a technician test-drove the vehicle with him and noticed the failure however since the mechanic was unable to retrieve an error code, the vehicle could not be properly diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 90,000.

- Glendale, CA, USA

After coming to a stop or slowing the vehicle down to under 5 mph, the vehicle occasionally does not respond to the accelerator being pressed. When this happens, I can take my foot completely off the accelerator and press the accelerator to the floor several times before the car will begin moving. It generally starts moving again after a few seconds. There are no error messages displayed on the dash, and the car remains in the drive mode. This has happened when attempting to make unprotected left turns; I luckily have not been hit, but its led to several close calls where my car creeps across oncoming traffic instead of accelerating as I keep pressing the pedal.

- Madison, WI, USA

5264 miles -?" Red warnings come on after charging vehicle. Pulled over and turned vehicle off. Took vehicle to AutoNation VW. By the time I arrived at dealership the red triangle and warning were no longer on the screen. Jeffrey Lopez had me sit in the waiting area. Tech scanned the vehicle but claimed they were unable to duplicate the concern. Nothing was documented; I was given no paperwork and was sent on my way.

- Mesquite, NV, USA

When maneuvering off our steep driveway and performing a right turn onto the road, it's necessary to reverse back up the driveway to do this. When putting the car in reverse and then pressing the accelerator, the car went forward (more than a small roll, about a foot or so). This happened 3 times in the course of this maneuver - so put car in reverse, applied accelerator car went forward, braked to stop car going forward, put car in reverse, applied accelerator, car went forward, and repeated. This took us dangerously close to a drop off. This seems like a safety problem that the car goes forward to that extent when in reverse. The problem has been reported to the dealer. They have not tried to reproduce this problem.

- San Anselmo, CA, USA

The contact owns a 2023 Volkswagen ID.4. The contact stated while driving and attempting to accelerate, the vehicle failed to respond. The contact stated that a message to -??Disconnect the Charging Cable-?? was displayed. The contact stated that the vehicle also independently shifted to park(P). The contact attempted to shift into drive(D) however, the vehicle failed to respond. The vehicle was towed to the dealer and the dealer stated the E-brake motor needed to be replaced. The vehicle was repaired. The contact stated that on occasion while placing items into the trunk of the vehicle, the contact noticed water on the rear passenger-??s side in the charging compartment. The vehicle was taken to the dealer and the dealer stated that the passenger-??s side rear trunk strut needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer again and the dealer sealed a hole on the rear passenger-??s side roof rack. The manufacturer was contacted but the manufacturer provided no assistance. The failure mileage was 1,000.

- Wilmington, MA, USA

The car shut down while driving. Many system warnings appeared sequentially stating that they were no longer functioning. The first to appear and remain as a warning light is the electrical system malfunction. It is currently orange, however, it turned red at one point. My car was unable to go into drive, nor reverse. I had my car serviced just over a month ago for a similar issue - power stopped being delivered to the wheels.

- San Rafael , CA, USA

On long drives (1+ hour or more) my 2023 VW ID.4 Pro S (all electric) displays a "limited driving power" warning at random times, and the speed drops by half or more. This has happened on all long drives (5 separate days) and the car has been serviced by the dealer three times and they cannot find a solution. This is a significant safety risk as it often happens on the highway and I could get rear-ended if I cannot pull off the road in time.

- Falls Church, VA, USA

Upon entering the vehicle it is displayed that there is a 12V error and that the electrical system is malfunctioning. The vehicle cannot be put into gear. Exiting the vehicle and reentering the vehicle clears the error most of the time, making it seem like this error is false. One time though this error lasted for more than 30 minutes than went away. I drove the vehicle to the dealer and they confirmed the problem exists and do not know what is causing it. If this is a real error with the electrical drive train than exiting the vehicle should not clear it.

- Seminole, FL, USA

On December 29, 2022, I took delivery of a brand new 2023 ID.4 Pro S AWD with 20 miles on the odometer. The vehicle was showing a 12V battery warning the following day. I drove it for about 80 miles that day to ensure that the 12V battery is charged in case it was not properly looked after during transport and at the dealer. The next day, the vehicle was inoperable and immobilized. The 12V battery has failed and the accessory voltage dropped to 8V. Power steering stopped working, headlights were not working and it was not possible to put the vehicle in neutral. I called a tow truck via the Volkswagen roadside assistance. In preparation for the tow the operator attempted to boost the 12V battery from a portable jump starter. This was necessary to put the vehicle in neutral so that it can be moved. While doing that the vehicle became fully operable again and the operator encouraged me to drive the vehicle myself instead of getting it towed. I agreed and drove it to my garage where I put the 12V battery on a tender / battery charger. The following day the vehicle was again completely inoperable and it was now blocking my garage where is was difficult to access. I continued to charge the 12V battery for another full day. Now the vehicle turns on again and can be driven. However, there is a plethora of warnings including one that states that 12V battery supply is limited and the vehicle needs to be driven with care. I scheduled an appointment with a Volkswagen dealer for the following day. In summary, I took delivery of a brand new vehicle that almost immediately became inoperable. Given that it's very difficult to impossible to get the vehicle on a tow truck without the 12V accessory voltage powering its electronics the manufacturer should have taken precautions so that the battery cannot fail in such rapid and unpredictable fashion. There needs to be a way to put the vehicle in neutral in emergency situations such as this one.

- Los Angeles, CA, USA

While in reverse if you turn to look back through the window instead of relying on the back-up camera, the car will turn off because there is a sensor on the seat that turns the car off if weight is not distributed correctly. The camera is not always reliable especially in situations with a lot of traffic or tricking maneuvering situations. I have had the car turn off on me at least five times, three of which was when I was in a busy parking lot. If the camera were to fail and I needed to solely rely on looking out the window, having the car turn off, creates a huge safety concern.

- San Rafael, CA, USA