The contact owns a 2023 Volkswagen ID. 4. The contact stated while the vehicle was charging at a Volkswagen charger center, the charging port that attach to the vehicle caught on fire causing the vehicle to burn. No one was injured. The fire department was able to extinguish the fire. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 2,494.

- Tracy, CA, USA

The contact owns a 2023 Volkswagen ID.4. The contact stated while driving and attempting to accelerate, the vehicle failed to respond. The contact stated that a message to -??Disconnect the Charging Cable-?? was displayed. The contact stated that the vehicle also independently shifted to park(P). The contact attempted to shift into drive(D) however, the vehicle failed to respond. The vehicle was towed to the dealer and the dealer stated the E-brake motor needed to be replaced. The vehicle was repaired. The contact stated that on occasion while placing items into the trunk of the vehicle, the contact noticed water on the rear passenger-??s side in the charging compartment. The vehicle was taken to the dealer and the dealer stated that the passenger-??s side rear trunk strut needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer again and the dealer sealed a hole on the rear passenger-??s side roof rack. The manufacturer was contacted but the manufacturer provided no assistance. The failure mileage was 1,000.

- Wilmington, MA, USA