10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The door lock problem is especially problematic. There is no other way into the car and VW claims that it is not their responsibility to fix it. A woman, me, walking alone in a dark parking lot at night who can't get into her car could be robbed or raped. A child, mine, who might lock the doors from the inside and accidently push the emergency brake down could set the car in motion, rolling and I would not easily be able to unlock or get into the vehicle. This is a safety hazard and VW should be forced to take responsibility for fixing this. They claim there is a 2-yr warranty on the door lock cylinder. To this, I say, ridiculous. That means they do not intend for their door locks to last the life or even half the life of the vehicle. I had a Saab as my last car and I probably had to replace every square inch of that car during it's 10 yr lifetime, but...I never had to replace the door locks. Please help me get this vendor to take responsibility for their product. Thank you in advance for your assistance in this matter. Sincerely, andrea cohen.
- Santa Cruz, CA, USA
These problems have occurred throughout the past 4 years, and have been documented with the dealer. When my lease was up, my vehicle was inspected, and I was informed that the mouldings have been a continuous problem, especially in states that have warm weather because the glue starts to melt which causes the moulding to fall off. No safety defect listed in the summary.
- Huntington Beach, CA, USA
The dashboard lights seemed to short out. Now they come on sometimes if it is cold, but go off once the car starts to warm up. We drive with a small flashlight on the ledge of the odometer so we can tell how fast we are driving. The door locks are frozen, on the driver's side the key cannot be inserted all the way into the lock, on the passenger side the key goes in but does not turn.
- Burlington, VT, USA
On my 1995 VW Jetta two of the door bumper guards (one on the front left door and one on the back right door) have fallen off. These items are glued onto the doors midway up. According to a dealer in summitt NJ, these bumpers are glued on as opposed
- Scotch Plains, NJ, USA
Door moulding is cracking, allowing air to enter vehicle while driving. Dealer noitied, and informed consumer that nothing can be founed at this time. This has been happening since the consumer bought the vehicle and is now getting worse.
- Morgan Hill, CA, USA
Prior to exiting vehicle, just before burst into flames, experienced driver's vaccum lock failure, when had to kick and push to open door to get out safely.
- Richmond, VA, USA
- Frazier Park, CA, USA