10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jan 271999

Jetta

  • miles
Brakes continually squeak.

- Rahway, NJ, USA

problem #7

Dec 311998

(reported on)

Jetta

  • miles
Volkswagen has two ongoing recalls (September 1998): Check/replace right rear brake line and check/replace hood lock assembly. I cannot find a local Maryland Volkswagen dealer that will perform the recall work on a Saturday even though they are open for service. Therefore, in order for vehicles owners to get this work performed, most owners will have to take time off from work. Although the recalls address an important safey issue, the dealers are not providing reasonable means to customers to have their vehicles checked or repaired. Many vehicles may go unchecked or unrepaired because of the lack of access to service. I complained to Volkswagen of America, Inc., customer service at 800-822-8987. I was told that the dealers are independent from Volkswagen of America. I was only offered phone numbers of other dealers within a 50 mile radius.

- Beltsville, MD, USA

problem #6

Oct 231998

(reported on)

Jetta

  • miles
Brakes failed.

- Scottsdale, AZ, USA

problem #5

Oct 231998

Jetta 4WD

  • Manual transmission
  • miles
Had received recall notice 98V195000 for the brakes. Called dealer and was informed that parts for the brakes are not available. Would like an acknowledgement of complaint for no brake parts.

- Warwick, RI, USA

problem #4

Nov 091998

(reported on)

Jetta

  • miles
Dashboard panel lights are inoperative, causing loss of visibility. Also at 40,000 miles brake system became inoperative.

- Charlotte, NC, USA

problem #3

Sep 191996

Jetta

  • Automatic transmission
  • miles
While driving vehicle attemped to apply brakes and the vehicle went to the right, at that point slammed on the brakes and the brakes locked up which caused the vehicle to go off the road. Consumer states he has complained to dealership but they could not duplicate the problem, this has happened many times.

- Tyler, TX, USA

problem #2

Aug 171996

Jetta

  • Manual transmission
  • miles
Brakes are squeaky.

- Wilmington, NC, USA

problem #1

Aug 011995

Jetta

  • miles
Poor performance of the transmission, poor performance of the brake system.

- Wappinger, NY, USA