10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
7,273 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Jun 152004

(reported on)

Jetta

  • miles
1995 Volkswagen Jetta caught on fire while parked. The fire started under the driver's side dash area. The car was totaled.

- Unknown, DC, USA

problem #10

Dec 162003

Jetta

  • 80,000 miles
A pedestrian informed consumer that vehicle was on fire. Vehicle was pushed from under a car port onto the street, and the fire department extinguished the fire. Fire started from within the engine compartment and beneath the dash. The first owner of the vehicle claimed that the vehicle had many electrical problems. The dealer was aware of the problem, but the manufacturer was not.

- Baton Rouge, LA, USA

problem #9

Apr 112002

Jetta

  • Automatic transmission
  • miles
While driving wiring harness under dash caught on fire. Cause unknown. Dealer contacted. Consumer states that the dealer determined that both the main wiring harness and the wiring going to the driver's door had caught fire and needed to be replaced.

- Provo, UT, USA

problem #8

May 072000

Jetta

  • miles
First noticed when A/C failed to emit cool air. Driving in hot weather, heavy traffic; then traffic starts moving, smelled painfully strong burning smell, I started to cough, noticed white smoke coming out of control panel on dashboard; pulled over, turned off car, white smoke pouring out from under hood; short in main wire harness and instrument main harness; may need A/C control switch of other parts; "open door" bell ringing when keys not in ignition was another symptom that electrical had failed.

- Astoria, NY, USA

problem #7

Dec 151999

Jetta

  • miles
The dashboard lights seemed to short out. Now they come on sometimes if it is cold, but go off once the car starts to warm up. We drive with a small flashlight on the ledge of the odometer so we can tell how fast we are driving. The door locks are frozen, on the driver's side the key cannot be inserted all the way into the lock, on the passenger side the key goes in but does not turn.

- Burlington, VT, USA

problem #6

Nov 291999

(reported on)

Jetta

  • miles
All windows but front driver's side fail to operate. They did work when purchased and then failed one by one.

- Cary, NC, USA

problem #5

Jul 141999

(reported on)

Jetta

  • miles
While driving the vehicle caught on fire under the dash area, cause unknown.

- Winter Springs, FL, USA

problem #4

Aug 011998

Jetta

  • miles
The light that illuminates the speedometer on the instrument panel is inoperable due to a malfunction within the instrument panel cluster.

- Littleton, CO, USA

problem #3

Mar 031998

Jetta

  • miles
Consumer has been experiencing problems with the dashboard electrical system. While driving lights blew out, followed by smoke. The smoke was white and smelled of burnt wires. The manufacturer has been contacted.

- Issaquah, WA, USA

problem #2

Oct 151998

Jetta

  • Manual transmission
  • miles
Received recall notice in the mail (#98V160000) (mfg. Recall #uc) & notified dealer. Was informed that parts were not available. Called manufacturer & told parts mailed to dealer. Dealer has yet to receive parts for hood latch. Been to 2 dealerships. Transmission was rebuilt three times. Radio failed. Cluster housing replaced three times. Alarm computer replaced. Headlight switch replaced.distributor cap and rotor button replaced. Instrument cluster replaced.

- Portsmouth, VA, USA

problem #1

Jul 041998

Jetta

  • Manual transmission
  • miles
While driving towards home noticed smoke coming from dashboard. The wires started sparkling & then flames appeared. Vehicle filled with smoke. Fire department arrived to put flames out.

- Alexandria, VA, USA