10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have now had to replace the transmission in my one owner automatic Jetta, three times. My last transmission was replaced 35,000 miles ago, and I now need to spend 1,700 dollars to replace it.
- Taunton, MA, USA
All problems have reported to manufacturer to no avail. No safety defect listed.
- Columbia, SC, USA
There is a crack in valve body which causes transmission to burn out.
- Rochester, NY, USA
The vehicle has experienced continued problems with hard shifting, the transmission cooler ruptured internally and was repaired, however the vehicle continued to shift erratically, final diagnosis is to replace the throttle body, PCM and ECM, however the parts are on backorder, consumer is requesting help.
- Atlanta, GA, USA
Transmission would not shift properly. Would make whinning noise, fluid would be leaking. Took to dealer & mechanic tried to repair it. Claimed would work fine. Transmission seized up, and vehicle was hit by another vehicle. Vehicle was totaled.
- Cromwell, CT, USA
Since I bought my car, I have had a problem with the automatic transmission where the car will shift hard when changing gears(2nd-3rd, 3rd-4th ect.). I have had the car go through diagnostic testing several times which revealed that an adjustment had to be made to the transmission. These adjustments seem to correct the problem temporarily for a couple of months and then the car will slip back into poor shifting mode. It seems to me that the transmission is defective but the dealership and VW of America claim that these diagnosis' are not considered failures by the manufacturer and therefore replacement is not warranted. It is extremely inconvenient for me to have these adjustments made periodically. Obviously there is a problem that is not being permenantly corrected.
- Quincy, MA, USA
Was driving on expressway and vehicle failed to go past 45mph. Would not change into either 3rd gear. Transmission failed and replaced.
- Thomaston, GA, USA
I am dubious about the safety of a well maintained car when the transmission fails in the first 6 months. The manufacturer's serviceman jumps the battery against owners manual recommendations and blows the internal fuse for the radio and sets off the airbag sensor (neither repaired by the dealer at no charge. Also, ) tires needing replacement at less than 20,000 miles - lock cylinder fallling out of driver's side door- and all the power locks failing, resulting in having to go to the dealer just to get out of the car.
- Forest Hills, NY, USA
Two wires of the rear defroster do not work which obstructs view--automatic transmission clicks loudly when shifting gears--radio/cassette player becomes extremely hot while driving--wheels make funny vibrating noise at certain speeds--paint job on body of vehicle has been scratching and peeling easily
- Slippery Rock, PA, USA
Consumer experiencing several problems with vehicle. When driving in wet weather conditions the windshield wipers will cut off. This problem is intermittent. At times, will not function at all. Consumer has contacted the dealer. Also, replaced transmission/ throttle body and alternator. In addition, front brake rotors failed and front pads cracked/engine idles/bucks and stalls. Engine check light comes on/off.
- Parma, OH, USA
Engine runs at high rpms when the vehicle is at rest. Transmission jerks violently when shifted into gear.
- Cole, CA, USA
Transmission failure causing hesitation and jerking when shifting.
- Riverside, RI, USA
Transmission module failed.
- Tustin, CA, USA
When backing in reverse, noticed loud squealing noise, dlr hasn't been able to correct and concluded it's normal.
- Elizabeth, NJ, USA
- Rochester Hills, MI, USA