10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 100,998 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
:the contact stated while driving on an interstate highway at 70mph, there was stinging/burning sensation to the contact's foot. When the foot was removed from the gas pedal, a steaming liquid was observed on the foot and on the floor around the pedals. The liquid was spewing from an area under dashboard above the gas, break and clutch pedals. Steam/vapor also appeared to be coming out of the defroster vents on the dashboard. The accessories were immediately turned off and the vehicle was moved over and off the road. The hot liquid continued to spew and burn the contact's foot as the brakes were being applied. The vapor of the liquid filled the vehicle interferring with the contact's vision.
- Lexington, KY, USA
On January 12, 2006, as I was driving my car at 65 mph on the highway an opaque white gas was quickly released from my heater vents and within seconds effectively turned the passenger compartment of my car into a gas chamber. The engine temperature increased after I was able to safely remove the vehicle of the highway. My car was sold with a permanent maintenance free pink VW antifreeze. The documentation that came with the car indicated that other than topping off the antifreeze periodically that no maintenance was necessary. It was determined that my heater core failed; the dealer says it failed because of lack of maintenance. If the system is maintenance free then how can a component fail because of lack of maintenance" I originally thought the vehicle had been vandalized, but the dealer differed. I was unable to find any warnings of the possibility of this occurring in service bulletins or any other VW literature. If the catastrophic failure of a heater core is possible doesn't the manufacture have a duty to warn the purchasers of its products"
- Landover Hills, MD, USA
Heater core ruptured, causing the coolant to spill over the driver's feet. This eventually caused the windshield to fog up, making the ability to see the road difficult. While consumer was driving the vehicle, he hit a bump and hot coolant fell on his feet. The steam from the hot coolant fogged up the windows and escaped through the vents. The consumer pulled over to parking lot to avoid crashing because of the steam on the window. Volkswagen agreed to repair heating core.
- Downey, CA, USA
- Battle Ground, IN, USA