Volkswagenh of America has not been supportive or helpful in resolving these complaints nor have the Volkswagen technicians been able to diagnosis the true problem; they just fix the problem "symptoms". no safety defect listed.

- Fulton, NY, USA

My lights, wipers and heat wouldn't work, discovered it was the ignition switch. Contacted VW, and dealer, they want to charge me too much to fix it. I know 3 other people with Jettas that had the same problem. Obviously VW is installing defective ignitions. My emergency brake wasn't releasing, took it to dealer and they informed me that I had a torn brake cable boot that was allowing moisture to get in and freeze my cable. The 2 yr/24,000 mile warranty was expired. My check engine light started going on and off, when I took it to the dealer, it took them 3 times to figure out it's the rear oxygen sensor. This is the first brand new car I have ever purchased and I have had more things wrong with it than I ever had with previously owned vehicles.

- Laurel, MD, USA

I have spoken with VW and the dealership a number of times.. no one will help.

- Angel Fire, NM, USA

Water sucked into air intake due to low placement design. Major engine damage.

- Redwood City, CA, USA