10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 19,133 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving engine exploded. Consumer had the vehicle towed to a dealership, and had the vehicle inspected, and was told that the engine had a build up of sludge. The consumer took the vehicle in for service to get the lock on the truck fixed because you could not open it from the outside. The engine began making noise and smoking while the consumer drove on the highway leaving the consumer stranded on the highway. The consumer did not keep reciepts of work done to the vehicle therefore can not be reimbursed. The consumer sent a formal demand for settlement in the amoount of repair bills and rental car expenses through her legal councel for negligent inspection of her vehicle.
- Plantation, FL, USA
The trunk protection plate (stainless steel) at the latch cutout area is razor sharp causing me to cut a chunk of meat out of my finger to the bone requiring medical attention. I called VW and they stated that the consumerS safety was not their concern. I feel that they should have to recall this part and fit it with a protective gasket of some sort.
- Union, SC, USA
- Henderson, NV, USA