5.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,495 miles

About These NHTSA Complaints:

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problem #4

Jun 152001

Jetta 4-cyl

  • Manual transmission
  • miles
Numerous problems with 2001 VW Jetta, purchased new in June, 2001.including : windows sporadically malfunctioning (when I called VW corporate as well as my local dealer, I was told that after the dealer evaluated problem I could be responsible for the labor charge depending on the outcome of their diagnosis!!); trunk latch has been replaced once (out of warranty) and now latch does not respond to remotes nor to the inside release on driver door; driver door lock does not respond to remotes nor to control on driver door (the other three door locks are presently functioning); interior coating on plastic door handles and center console began to peel within six months of delivery; center console latch broke long ago; check engine light comes on/off sporadically (brought car to certified mechanic but problem undiagnosed); a wax substance was constantly running into doorwells; VW dealer replaced coil, cables and buffer in response to rough engine idle complaint and I incurred all costs and inconvenience of car in shop, this at 72,000 miles, hazard lights malfunctioned; turn signals malfunctioned; now I hear of a brake light recall and an emergency light switch problem. I am just realizing recently that I am not alone with my Jetta problems, that numerous jjetta owners are having the same problems ( I researched on internet). VW customer service not helpful at all in resolving these problems.

- Henderson, NV, USA

problem #3

Mar 022005

Jetta 4-cyl

  • Automatic transmission
  • miles
While turning on the turn signals they failed to come on their own. Driver took vehicle to the dealer for inspection, and mechanic determined that the turn signal flasher needed to be replaced.

- Concord, MA, USA

problem #2

Nov 242004

Jetta 6-cyl

  • Manual transmission
  • 36,980 miles
This summer my left rear door became inoperable. In late October the turn signals began operating intermittently. On a cold and rainy day this November my 2001 Jetta with 37000 miles stalled while making a left turn. I restarted and completed my turn, thinking I had just let out the clutch too fast. The car was a bit sluggish and a 1/2 mile down the road the check engine light came on. I took the car to the dealer on November 30 and was shocked not only at the problems but that they were not coverered by any warranty. The total repair bill was over $1000 dollars. The ignition coil pack needs replaced for $740. The hazard light switch needs replaced for $77. Just to find out what is wrong with the door requires a charge of $188 dollars. These problems have been mentioned several times on your website. I guess I just hit the trifecta.

- Harvest, AL, USA

problem #1

Nov 132004

Jetta 4-cyl

  • Automatic transmission
  • 25,000 miles
Turn signals and flasher operation impacted by cold weather. With the first cold weather of the season the turn signal/flasher unit failed to operate until warmed by the heater (30 minutes of high heater operation). My report matches NHTSA action # PE04073. The VW dealer replaced part # 1J0-953-235-J-01C at a cost of $72. I have the old part in my possession if examination of it is requested.

- Edison, NJ, USA