Conditions: Normal driving, approximately 25 miles per hour on a city street. Failure: Front left drivers side coil spring fractured through. The left corner of the car dropped, the car jerked suddenly to the left. This would have been catastrophic at highway speeds or if other vehicles were present. Vehicle is not safe to drive in it's current state due to the left corner being not level, spring missing part of it's length, steering (strut) binding. Corrective actions: Volkswagen of America will not replace the defective part and is not interested in the potential life safety concerns regarding this failure. I directly contacted the O.E.M. spring manufacturer (eibach). This may result in a replacement of the defective spring and failure analysis of the part, to be determined.

- Shorewood, WI, USA

Consumer called complaining about having problems with the ignition coil packs. Also stated that while driving the vehicle the engine light came on and the vehicle loses power and stalls. Dealer was contacted and stated the ignition coils were bad and needed to be replaced but they also told the consumer that they did not know for how long they were going to last for.

- Quincy, MA, USA

Consumer noticed a decrease in acceleration ability. Dealer informed consumer the coil springs were bad. But will only replace them as they go out. Consumer feels unsafe driving with 3 defective coil springs.

- Hooksett, NH, USA