2.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 59,336 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2002 Jetta roof leaks water when heavy rain. Research shows that may people are having the same issue.
- Brenham, TX, USA
2002 Volkswagen Jetta leaks during the rain, console vent broke, center ac vent broken, sunroof cover jammed, and the windshield wipers are out of alignment. The leak has caused the carpert to become molded. The dealer refuse to provide any further assistance because they were unable to locate toe origin of the leak. The consumer contacted the manufacturer about replacing the vehice but the refused.
- Los Angeles , CA, USA
Was currently deployed in support of operation iraqi freedom for more than a year, my car was at my parents, being driven once or twice a week to keep engine in good shape. Some of these things have been since returning in April 2004, others happened prior to leaving in February 2003. It's a 2002 Jetta gls. I shouldn't be having these type of problems this soon. 1. oil plug on oil pan is almost stripped from getting oil changes (advised by 3 different garages). Currently attempting to get a new plug, an oversized one per 2 garages. 2. patches of paint seem to be almost chipping away (on several spots all over the car). Took it to the dealer & they said it was due to bird poop. My car stays in a garage & gets washed bi-weekly. 3. the coating on both inside door handles is peeling. 4. the window mechanism needed fixed. Dealer fixed. 5. recall about brake light fixed by dealer.
- Columbus, OH, USA
Vehicle had difficulty shifting out of park. Dealership said it had to do with a brake switch recall and that the problem was corrected. When vehicle was driven after repair, brakes felt differently, but worked. A week later while driving on the interstate, the brake pedal stuck and would not accelerate over 50mph. The dealership said the master cylinder was bad and will replace it. Other problems include the arm rest breaking three times, window mechanics needed replaced, door leaks, and cover on plastic interior peeling.
- Bridgeport, WV, USA
While driving the engine began to make a loud noise. The consumer took the vehicle to the dealer who found that the motor mounts were broken and caused the engine to fall to the ground. The dealer replaced the engine, engine block, timing belt and the lower shield. Also at 59,000 the manual transmission had to be replaced because the consumer could not shift into reverse.
- Keiser, AR, USA
- Panama City , FL, USA