9.1
really awful- Typical Repair Cost:
- $2,500
- Average Mileage:
- 69,900 miles
- Total Complaints:
- 7 complaints
Most common solutions:
- not sure (5 reports)
- engine re-ringing (1 reports)
- engine rebuild (1 reports)
This problem may be covered under warranty. Ask your Volkswagen dealer.
keep a quart of engine oil and fill her up when the engine sounds noisier than usual
- Dominic D., Stamford, CT, US
I should have found this site and registered this complain prior to warn other people. Luckily my engine light came on and warned me that something was wrong before the engine started heating up too bad (and ruined the engine). I had my car taken in for MONTHS to the VW Dealership and heard the same things from them about it being "okay" to burn oil up to around a quart a thousand miles. Ridiculous... mine was burning even faster in the oil consumption test so they finally, after the second oil consumption test (and this Texas girl having to carry around bottle of oil to pour in routinely), they decided to take the engine completely apart to find out where it was going or what was going on. There was never ANY oil drippings or anything. After they did this that problems was finally fixed, but it took upwards to 6 months of written complaints, etc, ad nauseum. I can't tell you enough how I wished I didn't buy this car. There were many other problems, but thats for a different section.
- suttontx, Denton, TX, US
I did an oil change at VW dealer and 2000miles later, change oil sign came on. I checked oil level with the dipstick and it showed no oil at all. I took the car back to that dealership and told mechanics about the problem. Mechanics said that it wasn't a problem and that it was normal for VW to burn 1qt of oil per 1000 miles. I took my car to another dealership that suggested I did "oil consumption test," meaning changed oil with them and then drove up every 1000 miles to have them check on the oil level. My car would literally be empty on oil within less than 2,000 miles, but the 2nd dealership came to the same conclusion once again that it was normal for vw to burn 1qt of oil per 1000 miles. Finally, I decided to give it yet another try, since my extended warranty was running out. I started the "oil consumption test" again at the 3rd dealership even though mechanics once again were telling me that it was normal for VW to burn 1qt of oil per 1000 miles. After I've completed that test, mechanics did decided that my car's engine needed re-ringing. So, they've rebuild my engine. Today, almost 7 oil changes after the engine rebild, my oil consumption is normal. I change oil every 3,000-3,300 miles and still have some oil on the dipstick. Please, don't believe the b.s. about vw engines burning 1qt of oil per every 1000 miles. It is NOT normal. It only took me 2 years, 3 dealerships, and lots of personal and work time to prove it, but at least I still had extended warranty to fix the problem. I'm not buying another VW.
- Anna L., Los Angeles, CA, US
This 2002 VW Jetta is the biggest piece of junk I have ever had. Bought used with 49000, experience excessive oil use. 1 quart every 1000 miles. Dealer said VW corp said using 5 quarts between oil changes was not excessive!!!. CAr is now at 88,000 miles and ABS pump went out, catalytic converter, fuse box, large and small cooling fans, rotors. Car has been well maintained and oil changed every 3000. Total cost of repairs is in excess of $2500 so FAR. The ABS pump has been replaced, but still have the light go on. Been back to the repair shop 4 times for this. STAY AWAY FROM EVERY BUYING VW
- silverado2002, Benbrook, TX, US
My wife and I purchased this vehicle second-hand with twenty some-odd thousand miles on it. after the first month we noticed that the oil was running low. After the second month I became more aware of the problem and decided to take it in to have it checked at the dealership. They dismissed our problem and continue to dismiss it each time we take it back. Now, I just add about a quart each month. I have read in other forums about this same problem and would like to report it here so that no one else will have to check their vehicle as often as I do. My old 1986 Toyota pickup had 260,000 miles on it and it never ate oil like this 2002vw. this is the second vw we've had and probably, the last, aloha
- Joe B., Honolulu, HI, US
The mechanic said I would have to check the oil once a week and add it. My car had no oil in it on 2 occasions and I change my oil every 3000 miles
- Megan H., Ardmore, PA, US
I recently purchased this vehicle and it is a waste of money. The oil light comes on every month, using 2 quarts of oil in between oil changes that are already performed well before 3,000 miles. Looks like I either pay $2500 to have the bottom half of the engine rebuilt to match the $2500 that went into the top half (dealer paid for this repair) - on top of paying $4500 for a used car OR keep adding expensive oil on a weekly bases. Beware of 2002 Jetta's.
- maylaura, Arlington, WA, US