8.6
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,341 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I had a 2002 VW Jetta 1.8T that developed serious problems related to a compter gliche that has something to do with fuel emissions as per the VW engineer I spoke with. The vehicle would experience multiple engine misfires resulting in symptoms of high engine idling, decreased ability to accelerate, stuttering of the engine upon start or with gear changes and over all sluggishness when driving. Another vehicle was awarded to me after I filed a lemon law case and VW stated they could not fix the problem. I was given the exact same make, model and year vehicle in Nov 2002. This vehicle started doing the same thing in July 2002. I took it to the dealer who stated VW had not yet come up with a fix. The dealer reset the computer but within in a week the car was exhibiting the same symptoms. At that time I contacted Volkswagen of America and filed a complaint and informed them I was going to file a lemon law complaint again. The next thing I know a VW rep is in town looking at my vehicle. I was then informed by the service manager that the rep did something to the computer and now I can only use premium gasoline. My concern is that he tweeked the computer and that my vehicle may not be meeting the fuel emission standards. There have been multiple complaints re: The 1.8T model on all the VW sites yet VW appears to be sweeping it under the rug. Check out www.myvwlemon.com and you will see the many people experiencing this same problem yet VW will not address it unless one is persistent. My concern is that a vehicl that never required premium gasoline before requires it now after the enginerr "tweeked" it.
- San Antonio, TX, USA
- Aurora, CO, USA