10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 71,025 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Volkswagen Jetta. The contact stated that while driving 30 mph, he lost control of the steering and was unable to maneuver the vehicle. The vehicle was towed to the contact's residence and was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 5,074. The VIN was unavailable.
- Providence, RI, USA
The torque arm sheared off. As a result, axle transmission was not bolted to the frame. The consumer stated that the vehicle was parked. The vehicle was put in reverse and it started bucking and making a lot of noise. The vehicle would not shift from gear to gear without bucking. The steering wheel was not steering correctly. Exhaust became loud.
- Worcester, MA, USA
- Columbus, IN, USA