10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 103,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2003 Volkswagen Jetta. The contact stated that while driving approximately 25 mph, the brake pedal sank to the floorboard when depressed. As a result, the contact crashed into the rear of another vehicle. The contact mentioned that the failure caused four other vehicles to crash. A police report was filed. There were no injuries reported. The vehicle was towed to an impound lot where it was scheduled to be inspected. The manufacturer was notified of the failure. The vehicle was destroyed. The approximate failure mileage was 36,000.
- Honolulu, HI, USA
- Portland, OR, USA