10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 32,331 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2003 Volkswagen jetty. The contact stated S dashboard control system caught on fire. Last night was driving on highway smelled something burning. Was not sure what it was. Got close to home and smoke was coming out of the dashboard. By the time she got within a block of the house the dashboard was on fire. Husband came out with a fire extinguisher. Husband used extinguisher on vehicle. Called fire department and police departments. They unhooked the battery. Fire department gave all clear, but not to try to drive vehicle. They told consumer to take vehicle to Volkswagen dealer. This morning called Volkswagen, and were in the process of seeing what they could do. Husband sustained right leg injuries. Customer also complained of eyes burning from smoke. Police department and fire department reports taken. No crashes. We had just picked vehicle up from the dealer.
- Woodridge, NJ, USA
All dashboard lights illuminated and then the car died within sixty seconds. We were able to re-start the car after sitting for 30 minutes, only to have the same thing re-occur within two miles. There were no warnings, except for the illuminated lights, but this left no time to safely pull to the side of the road. This could have been a very tragic or fatal event if we were not on a local, neighborhood road.
- New Albany, OH, USA
- Canal Fulton, OH, USA