3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,302 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Volkswagen Jetta:

Unsubscribe any time. We don't sell/share your email.

problem #2

Mar 312007

Jetta 4-cyl Diesel

  • Automatic transmission
  • 40,000 miles
There was some noise coming from the engine, then the direction lights did not work, nor did the interior fan work. Then I noticed smoke coming up from under the hood (engine hood). I pulled over and stop the car and turned off the engine. Smoke continued to come out from the engine compartment. It was an electrical fire. The smell was awful. There were no flames to be seen. When I opened the hood there was lots of smoke. The dealership informed me today that the ignition got stuck in the on mode and this burnt out the starter. The fire was from the starter being in the on mode and burning itself out. The dealership has ordered the parts and will replace them. The car is still under warranty.

- Ottawa, 00, USA

problem #1

Jul 152005

Jetta 4-cyl

  • Manual transmission
  • 22,603 miles
About a month and a half ago I started to notice that my 2004 Jetta gl was starting to run a little rough. I brought it to the deal and had a test done on it to find out the my ignition coil was bad. After about 2 weeks the check engine like came on it the car and I called the dealer to have it looked at. Again my ignition coil had gone bad. Then yet another time a week and a half later the same issue. The ignition coil had gone bad. Three days later after that incident I was driving and the check engine light came on. This was the forth time that I had the same problem. This time the dealer changed the wiring harness and said that that was the problem should be cured. All of the times that I picked up the car from the dealer I noticed that the idle it the car was still a little rough and needle for the tacometer was moving slightly. I am still weary to say that the car is fixed and fear something more exstensice is wrong with the car. The car is still under warranty and the parts were replaced but consumer satisfaction is low.

- Alexandria, VA, USA