3.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,698 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Volkswagen Jetta (all VW) have plastic impeller water pump that breaks, causing rapid overheating and possible engine seizure. Engine seizure may result in rear end collision. Volkswagen knows of this problem but refuses to recall the vehicles. New water pump is required to repair the condition. The parts costs over $200. Fairly easy to replace but the plastic parts could also break loose and get pumped through the engine and turbo and cause catastrophic failure.
- Lincolnton, NC, USA
The contact owns a 2004 Volkswagen Jetta. While driving 50 mph, the check engine and coolant lights illuminated. The contact heard a scraping noise coming from the vehicle. She pulled over and the engine lost power. The vehicle was towed to a Volkswagen dealer. The mechanic diagnosed the cause of failure as engine oil sludge and stated that the engine would need to be replaced. The vehicle has not been repaired. The purchase date was unknown. The current and failure mileages were 54,000.
- Austell, GA, USA
2004 Volkswagen Jetta. Consumer states when driving in stop and go traffic the engine will have loss of power and hesitation when accelerating.
- Culpeper, VA, USA
2004 VW Jetta with base 4 cylinder engine with 28K as of 2/1/07. Car is using 4-qts of 5W-40 synthetic motor oil every oil change (every 5000 miles). VW claims that 1-qt per 1000 miles is normal, refuse to fix the engine.
- Hoffman Estates, IL, USA
Tdi engine. Manual transmission. While driving vehicle lost power intermittently. Press accelerator; no change in RPM - just idled. "glow plug" (flashed) and engine warning light (steady) lit after 1st two occasions; not on 3rd. Re-start solves problem for 30 seconds. Dealership was notified, but did not resolve the problem in two attempts. Vehicle is in for 3rd attempt as of 07/05.
- Baltimore, MD, USA
Purchased 2004 VW Jetta gli on 3/5/04 with delivery on 3/7/04. Car had 41 miles at delivery. By Monday, 3/8/04 noticed burning smell on driver's side of car while shifiting between 1st & 3rd gears. Also noticed vibration in brake pedal at idle and vibration in steering column while braking. Complained at dealership that car was failing with 181 miles on the odometer. Service tech test drove the car with me. Could not identify burning smell, but suggested I try driving the car without the seat heaters on to see if it made any difference (it didn't). Don't understand why there'd be a connection between RPM's and the seat heaters. Will have to go get a fire extinguisher to carry in the car as a precaution, I suppose. Major problem was the vibration in steering wheel upon braking. Turns out all 4 brake rotors were warped (at 181 miles"?"). technician replaced all 4 brake rotors and front brake pads. Vibration in brake pedal at idle was explained as brake vacuum pump regenerating pressure. Sales manager I spoke with couldn't understand why I was upset since they were willing to fix the car.
- Chesapeake, VA, USA
- Johnson City, TN, USA