5.6
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,622 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We own a 2007 Jetta with about 30K miles on it. The brakes and rotors have failed. They have been making noise since day one but recently we learned they are shot. VW claims this to be normal wear and tear. We say it's bad manufacturing or design and someone should look into these brakes.
- Vienna, VA, USA
I have a 2007 Volkswagen Jetta wolfsberg edition with 29,000 miles on it. I am the original owner. My rear brakes were making an awful squealing noise. I brought the car to the dealer for scheduled maintenance as well as for my brakes. I was told that my rear brakes had 1mm and 2mm left on them and needed to be replaced and this was part of normal wear and tear. The car is not even 2 years old and they want to charge $425 to replace the rear brakes. I have owned Toyota before and have never heard of such a thing. This is a huge flaw that Volkswagen refuses to own up to. I have talked to my dealer, drito brothers, and customer relations about this issue. Apparently, Volkswagen does not care about their customers and continue to make an inferior car. I think it needs to be investigated with a potential for recall. I have read many online forums with many people running into this same issue. I had an outside mechanic take a look and they feel there is a major flaw in the car as the wear on the rear brakes is uneven while the front brakes are not showing any wear at all. Thank you for looking into this issue.
- Union City, CA, USA
- Philadelphia, PA, USA