10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,308 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2007 Jetta 2.5L rear brake failure in June 2007 resulted in accident where I was unable to stop and vehicle was hit driver's side. Reported to VW and was told it was normal failure. Brakes continue to function intermittently (grinding, squealing, seizing) December 2008 rear brakes replaced (30,000kms) at my expense as VW has refused to acknowledge this as an issue. August 2007 clutch fails and vehicle is taken to VW for repairs. Advised it was normal wear and tear (18,000kms) and would not be covered under warranty. Had clutch inspected by a clutch manufacturer who advises parts failed as a result of improper installation. VW issues refund after legal action is pursued. Have had vehicle inspected at independent mechanic who agrees with sub standard workmanship and parts on this model.
- Toronto, 00, USA
- Williamstown , NJ, USA