10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,449 miles

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problem #29

Sep 282022

Jetta 5-cyl

  • miles
I was driving my car down at residential area and it came to a complete stop on its own I could not get it to accelerate it all I had to get out of my car pop the hood disconnect the battery and then I was able to put in a drive and accelerate all the lights are flashing on the control panel I had no control over my car whatsoever I took it into Tracy Volkswagen and they said they couldn't diagnose it because it wasn't connecting to my computer in my car. Tracy said the control module for the ABS didn't work and they couldn't replace it for me until the headquarters approved it or something about the recall didn't include the control module I can't afford to fix this it's all ABS connected that's what the safety call is for safety.

- Tracy, CA, USA

problem #28

Feb 152022

Jetta

  • miles
I brought my car to the dealership not even 2 years ago. They said they fixed my ABS moduler and the EPC updated the software and replaced the ABS moduler if they did then why is my car shutting down and causing me trouble and having issues. I just need this car fixed the correct way. They didnt fix it due to the way they went about it. I need my car fix due to my 8 year old daughter I take yo school and also taking my fiance to PT due to a terrible accident. I need answer or someone to answer why my car is acting up if they fixed it.. Thank You Dawn

- Orrs Island, ME, USA

problem #27

Oct 022020

Jetta

  • 100,000 miles
The cars check engine light came on and lost power on the freeway. I took it to get checked and a diagnostic was done. I had just gone to the dealership a week before and had the back brakes and rotors replaced for $500 dollars and the oil changed for another $100. They said everything was fine.

- Stockton, CA, USA

problem #26

Oct 162019

Jetta

  • 140 miles
The ABS module faulting is a known and common problem for these vehicles. VW has a recall for the ABS software-recall #16V913. If your module doesn't crash when the dealer performs the update, which it likely won't, then they do not replace the module. We feel this is a workaround to cover them to not have to replace them. Ours went out this month while I was driving. This was extremely dangerous as I lost steering control and the vehicle kept downshifting below 30 mph on a highway that I should have been traveling 60 mph on. The epc and ABS lights came on. When we called the dealer, they agreed to look at it to see if it was the ABS module and if it would be eligible for replacement under the recall. It was not covered because they were "unable to perform the software update". this is because of the specific wording on the VW recall. I have read that several other customers have been turned away because of the same thing and left with expensive repairs. They should issue a recall to cover the faulty ABS modules all together and not exclude them due to the "software update." The recall is a play on words to cover them from not being required to replace them. It is strategic and misleading. We called VW and was told it would not be covered also. Here is a web link of other people logging the same experiences. There are others online. People can get killed driving these when they go out. Now we have to pay to a lot of money to get ours replaced by the dealer. Https://urldefense.proofpoint.com/V2/url?U=https-3A__www.carcomplaints.com_volkswagen_jetta_2009_brakes_abs-5fmodule-5ffailure.shtml&D=dwifag&C=jeeqba34pbypuh24nmkpeqmar10xrxvb2bkb2zkzota&R=6dyybkqc3I6oeecbuj9bho9grwogbouqqqo65ae7heevedcofg9ckup5aboy62za&M=L-ph22lrzgljo213rvzvwe4R7P4rdookk5ygsejd82M&S=W3hxti9G3H4xc4hmqb_qsqtgust8ab15ahwhmoydfce&E=

- Chandler, IN, USA

problem #25

Sep 212018

Jetta

  • miles
Takata recall. Car hesitates to speed up, ABS light come up some time and go off. Light cover all the signal P R N D S when the gear lever is on drive (D).

- Cedar Rapids, IA, USA

problem #24

Dec 122017

Jetta

  • 125,000 miles
After months of car bogging eventually my check engine light went on. Code read for oxygen sensor. Shortly after epc light came on. Car wouldn't move. After research I found that many Jetta's hv this issue. Recall?

- Tampa, FL, USA

problem #23

Dec 202016

Jetta

  • 67,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving at any speed and depressing the accelerator pedal, the speed reduced and the vehicle failed to accelerate without warning. The vehicle was restarted but the failure reoccurred. The vehicle was taken to a dealer where it was diagnosed that the valve body had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.

- San Gabriel, CA, USA

problem #22

Jan 012017

Jetta

  • 110,000 miles
The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving at approximately 40 mph, the vehicle would start to decelerate when depressing the accelerator pedal. The instrument panel lights all illuminated. In addition, the contact stated that while driving and depressing the brake pedal to come to a complete stop, the brakes would make a squeaking noise. The ABS, the bracket and engine warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed but was not repaired. The VIN was included in a manufacturers recall where the ABS control module software needed to be updated. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

- Palatine, IL, USA

problem #21

Jan 082017

Jetta

  • 130,000 miles
While driving the vehicle all of a sudden starts to beep and the ABS light, epc light, check engine light, brake light, and skid control light show. The vehicle sometimes loses the speedometer reading which drops to 0. this sporadically happens, sometimes it'll stay for days and other times it'll go away after 10 minutes and not appear again for a day or two. It seems to be happening more and more frequently. It happens when in motion and when starting the vehicle. This makes it very difficult to drive since the speedometer malfunctions and in the snow the vehicle seems to handle worse than usual and the brake system does not kick in every time. The ABS module seems to be malfunctioning.

- Colorado Springs, CO, USA

problem #20

Aug 282014

Jetta

  • 93,400 miles
Going down the interstate at 70mph beside a semi, the car slightly (not enough to take me out of my lane) pulls to the side & ding! ding! ding! 'ABS' & 'esp' lights come on & the emergency 'brake' light on the dash starts flashing. No additional symptoms that I noticed on the next 15miles to work, just the dash lights. Upon arriving at work I park & shut the car off. Restart it. And everything appears as thou it was an aberration. No lights. No dinging. From a car that goes nuts when you're simply just low on wiper-fluid, it could be something major like an ABS module or 'speed sensor' (from what 100S of other owners say online) or something 'minor' like a corroded fuse. Needless to say, while I'm wincing at the potential repair costs, I'm in fear of & dreading my drive home this evening. I'm glad no one was hurt this time but as we all know, the odds are someone is going to get hurt. Whatever is causing this problem for numerous VW owners is a safety issue. If ABS & traction control are mandatory features on a car via the NHTSA, it stands to reason that rampant problems such as VW Jetta owners are experiencing is a manufacturer's quality issue. It's not normal wear & tear. I actually trust the NHTSA to do the right things here; find out what the problem is & make VW fix it. The only other option the NHTSA has is to ignore a blatant problem with the ABS & traction stability controls of a mass production family sedan/vehicle.

- Owenton, KY, USA

problem #19

Jul 022014

Jetta 4-cyl

  • 93,000 miles
As I was traveling from ft collins back to denver on the I25 freeway going approximately 65 mph when my car suddenly lost power. When I pressed on the gas pedal all I heard was the engine revving but no power. I was able to move my car safely to the shoulder of the freeway by sheer luck of the time of day this happened and then promptly called a towing company.

- Denver, CO, USA

problem #18

Jan 202014

Jetta 4-cyl Diesel

  • 7,000 miles
My Jetta lost power from going 60mph to 35-40 and after a min it shut down on highway. I managed to push it on a shoulder and tried to start again but nothing happened. I towed it away to mechanic and found out that my high pressure fuel pump shattered and released bunch of tiny metal peaces in to the fuel filter and engine. Mechanic told me that it happened because of a design flaw with the pump that VW admitted but haven't done anything about that. So I'm wondering what if a semi truck came at the same time and hit me would they do something about it then?

- Mount Prospect, IL, USA

problem #17

Oct 032013

Jetta 4-cyl Diesel

  • 67,000 miles
Traveling at highway speeds when glow plug indicator light started flashing and engine power was immediately lost. Engine failed to hold idle and stalled while car was moving with clutch engaged. Engine was able to restart and mil light illuminated, glow plug indicator light flashed and driver information system indicated engine malfunction. Car had no acceleration and had to be towed to dealership. VW service technician indicated fuel pump failure and showed evidence of metal filings in fuel injection system.

- Myakka City, FL, USA

problem #16

Aug 122013

Jetta 4-cyl Diesel

  • 68,437 miles
After returning from a service at the dealer, my 2009 sportwagen instrument warning lights displayed a flashing glow plug light followed immediately by a message to bring the vehicle to in for service. We were four houses down from our drive, and as we pulled into the driveway, the vehicle shut off and would not restart. It was towed to the dealer who reported metal debris in the fuel filter indicating a high pressure fuel pump failure and a cost for replacement parts (entire fuel system) totaling over $5000. This is a certified pre-owned vehicle, owned for less than one year. I called and filed a claim with VW usa.

- Richmond Hill, GA, USA

problem #15

Sep 012012

Jetta 4-cyl Diesel

  • 55,000 miles
Vehicle began stalling at stops at about 55000 miles. Vehicle at complete stop, take foot of brake and it either (1) rolls then moves forward, (2) lurches/shutters and moves forward or (3) stalls before putting foot on gas. The stalling has become more frequent in the last month and on May 31 2013, the vehicle stalled multiple times and on one occasion did not restart after approximately half dozen attempts but finally managed to restart. The vehicle is going in for service to hopefully identify and fix this issue on June 3 2013. The lurching forward can be drastic and the potential for "jumping" forward into another car and causing an accident is now a real concern.

- Summit, NJ, USA

problem #14

Dec 122011

Jetta

  • 62,400 miles
Car stalled again after new exhausted flap was installed (1ko-253-691-E ). as per other older complaint ODI # 10476791.VW paid $646 for new part but refused to pay labor $183.93. Now on the new exhaust flapper they gave me a new part free, but it cost me $529.63 for new sensors along with labor for the install. Per the auto shop there has been a lot of changes in this part. The customer is engineering this part for VW.

- Waterford, WI, USA

problem #13

Nov 122011

Jetta 4-cyl Diesel

  • 45,445 miles
Abrupt deceleration to 30mph from 50mph D/T vehicle in front of me hitting their brake and turning. Then I accelerated to get back to the posted speed of 50mph. When depressing accelerator at approx 40mph heard a loud "pop", loss of power, glow light on dash came on and warning. Loss of power with 3 cars coming behind me so I quickly moved to the shoulder and restarted the car. Car turned over but was in "limp" mode - I was less than 1 mile from my house, so I pulled out and "limped" home. Contacted VW on Monday 11/14/11 and my dealership. The car was flat bedded to the dealership and hpfp failure was diagnosed, VW paid in full for complete replacement of entire fuel system.

- Nacogdoches, TX, USA

problem #12

Sep 152010

Jetta 4-cyl Diesel

  • 10,000 miles
Car stalled while accelerator was pressed. Stall lasted about 3 seconds. Stalling occurs about once a month.

- Decatur, GA, USA

problem #11

Feb 262011

Jetta 4-cyl Diesel

  • 66,655 miles
When starting to move the car such as at a stop sign or at an intersection, when putting the accelerator pedal down to start the vehicle moving, the whole car almost stalls as engine power disappears for a terrifying few seconds. This is very dangerous because you pull out into traffic and expect the car will move forward and not stall. I went onto a VW forum and learned that this is a common problem for VW.

- Newport, VT, USA

problem #10

May 292011

Jetta 5-cyl

  • 29,000 miles
The contact owns a 2009 Volkswagen Jetta sportwagen. The contact stated they were attempting to park the vehicle and when she applied the brakes, the vehicle suddenly accelerated. The contact was unable to stop the vehicle until she crashed into the front of a glass building. There were no injuries, a police report was filed. The contact also stated that the air bags did not deploy. The vehicle was taken to the dealer to determine what caused the failure and the dealer stated they could not find any error codes. The failure and current mileage was 29,000. Updated 10/12/11

- Cranston, RI, USA

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