The radio quit working making the bluetooth hands free not operable? safety issue as I need the blue for talking while driving for work.

- San Diego, CA, USA

The radio and bluetooth system want kaput upon starting the car one morning. This is a problem that others have documented on social media (www.cargurus.com/cars/discussion-T36009_ds552583) and that VW will not acknowledge as a manufacturers' flaw. It's a $700 fix for most customers and an issue that potentially causes safety issues if not addressed, considering the tie to the hands-free phone system.

- Tinton Falls, NJ, USA

Premium 8 touchscreen radio with bluetooth mobile phone connectivity, entire unit no longer working. Normally a radio is not a safety concern, however, operation of this unit allows auto operator to have "hands free cell phone use", which most definitely is a safety issue when operating the vehicle. We are in our 70's and have owned many automobiles, we have never had a radio die like this. Our other vehicle is 13 years old and radio works fine. Many complaints are on the internet about the number of failed units in relatively new vehicles. It seems like this is a faulty batch of radios that Volkswagen has installed in there vehicles.

- Burlington, CT, USA

Handsfree bluetooth functionality has cut off. Radio went dead.

- Oregon City, OR, USA

Radio and handsfree bluetooth system stopped working. Dealership recommended calling VW customer service. Contacted customer service only to be told nothing they could do. I feel this is a safety concern regarding ability to use handsfree capability. With very little research it appears this is a common problem and common response to it by VW. If they knowingly installed defective components they should be responsible for making things right. I have had several other recalls already for this vehicle and feel this may be approaching "lemon" status.

- North Port, FL, USA