10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 58,270 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Volkswagen Jetta. The contact stated that after starting the vehicle, the brake light, ABS, and Electronic Stability Control warning lights remained illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted regarding the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 260,000.
- Brighton, MI, USA
The contact owns a 2010 Volkswagen Jetta. The contact stated while driving 35 MPH, the brake was depressed and the ABS and Traction Control warning lights inadvertently illuminated, and the vehicle spun out of control, nearly causing a crash with another vehicle. The vehicle was taken to the dealer, where it was diagnosed with an inoperable ABS Hydraulic module. The contact was informed that the ABS Hydraulic module needed to be replaced. The vehicle was not repaired. The contact stated that after researching, he discovered NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
- Youngsville, LA, USA
The contact owns a 2010 Volkswagen Jetta. The contact stated while driving 50 MPH, the ABS warning light illuminated. The vehicle was taken to the dealer and diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 59,000.
- Houston, TX, USA
I have a 2010 Volkswagen Jetta and I noticed excessive brake dust forming on the rear wheels and occasional squeaking. I brought it to the dealers attention at my first scheduled maintenance of 10,000 miles. I was told nothing is wrong. At the next service interval,20,000 miles I was told I need new rear brakes. I know that generally, 65% of the braking is done with the front brakes, thus usually making the front brakes needing replacement 2 times before the rears. Volkswagen seems to think my claim is unjustified, although I have found many blogs online of people stating the same issues. I believe the emergency brake is too tight or there is a flaw from the factory. I also believe that this creates unsafe driving conditions, possibly for many unaware consumers, that should be made into a recall before major damage is done.
- Chestnut Ridge , NY, USA
Brakes on 2010 Volkswagen Jetta sportwagon tdi wearing unevenly. 90 % front brake pad left and 15% pad left on the rear. Volkswagen shop reports to me this happens all the time and is normal. Volkswagen shop manager states it is due to undersized rear brake pad causing it to wear out quickly. Manager also agreed that 8 or 9 sets of rear pads to one set of front pads is about the correct ratio. Premature pad wear out can cause loss of rear wheel breaking resulting in loss of breaking and may result in accident due to longer stopping distances.
- San Diego, CA, USA
Upon exiting the freeway and applying the brakes, speed35mph, the left rear wheel locked-up and blew the tire. Spare tire was placed on vehicle, then driven app. 2miles to house. During trip to house brakes lost fluid and it became hard to stop car. This is the first time this happened. Required new tire, brake caliper, pads and rotor replace fluid.
- Skyforest, CA, USA
The contact owns a 2010 Volkswagen Jetta. The contact was reversing 5 mph from a residential driveway when the eps and malfunction indicator warning lights illuminated on the dashboard. The dealer advised there was a defect in the electrical wiring and re-routed the wiring. On a separate occasion while attempting to start the vehicle, the steering wheel locked and the contact was unable to turn the key in the ignition. After several attempts, she was able to start the vehicle. The dealer was unable to duplicate the failure and there were no repairs. The failure recurred three times. At a later date, while sitting idle with the brake depressed, the vehicle began to roll away. The contact then added more pressure to the brake pedal but the vehicle did not stop. The vehicle was shifted into park but to no avail. The contact then utilized the emergency brake but the vehicle continued to roll, gradually coming to a stop before lightly crashing into another vehicle. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted but would not provide any assistance. The failure mileage and current mileages were approximately 4,500. Updated 11/16/10.
- Oakdale, CA, USA
2010 Volkswagen Jetta tdi sedan. The vehicle was taken to the dealer for routine maintenance. The service consultant said the rear brakes needed to be repaired and that this was normal for this vehicle. This is not normal for any vehicle. A basic understanding of physics tells you the front brakes do the majority of decelerating a vehicle.
- Ramona, CA, USA
2010 VW Jetta tdi sportswagen. After 30 mile drive, left rear tire/wheel were very hot to the touch, strong odor of "hot brake". remaining wheels were normal. Parking brake was not engaged, and there was no traffic/stop-N-go.
- Conover, OH, USA
- San Ramon, CA, USA