8.7
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,931 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Volkswagen Jetta tdi. While traveling 10 mph the contact noticed smoke coming from underneath the vehcile and it would no longer shift into first gear. The vehicle was taken to the dealer where the contact was informed that the transmission needed to be replaced. There were no prior warnings. The current mileage was 4000 and the failure mileage was 600.
- Ponte, FL, USA
2010 Jetta tdi manual transmission--clutch stalls dangerous due to new clutch response combined with diesel turbo lag. When I purchased my new car, the salesman at VW of langhorne, pa, was certain that I would "kill the clutch" on the first drive as had all other people who purchased a manual 2010 tdi. The clutch response is somehow different than any other car and after adding the "diesel turbo lag, " it makes for a dangerous first acceleration. To my salesman's surprise, I did not stall the car when I drove it off the lot. However, I have since stalled it several times in traffic. When the clutch stalls, driver must completely turn off ignition and turn it back on before attempting to clutch-drive again. This is a known issue among 2010 manual tdi owners and one frequently discussed because it is very dangerous. Some owners on "tdi club" list server are changing out their own clutches to stay alive. I am an excellent "stick" driver with 25 years experience in many vehicles. Something needs to be done about this clutch issue before people get killed. It's not my driving problem or my particular car's problem--it is a problem with all 2010 manual tdi clutch starts. I cannot let anyone else drive my car, even my own husband (who drives a 2003 manual tdi golf), because I am afraid he will get killed pulling out in traffic as clutch stalls are frequent with the 2010 manual tdi Jetta model--even after you get used to it. I previously owned a 2001 manual tdi Jetta and drove it for 10 years with no clutch complaints. I stall the 2010 clutch at least once per day. When my husband has attempted to drive it, he stalled it five times in a row the first drive, and in subsequent drives stalls it every other pull out. The problem is most dangerous when leaving a driveway, parking lot, or making a left turn with what would normally be enough space in the flow of traffic, but what is not enough when the clutch stalls the car.
- Clayton, NC, USA
I've had 3 automobiles since 1986 with manual transmissions and don't recall a stalling problem like I'm having now with my VW 2010 Jetta tdi. It started with a test drive and a number of times after purchase. I assumed my motor skills would adapt and the problem would become less frequent. However, the problem persists, specifically at intersections when pulling away from a complete stop, a rolling stop, or when braking/clutching hard. It also happens when I try to slowly go over bumps or up hills. The most recent incident resulted in slight damage to my car. I was leaving a condo garage in which I had to go up a steep driveway, through an automatic garage door and out an alley with a speed bump just outside the door. The combination of the driveway, bump and a tight left turn meant that I had to generate rpms initially, but then had to taper down immediately. My front wheels made it over the bump, but my car stalled and I was not able to at least coast my rear wheels over the bump. Essentially I was stuck in such a spot that my car cleared the door's beam but a part of my trunk was still in the path of the closing door. In a panic I tried to start the car, but another nuisance got in the way. You have to turn the key backward before turning the ignition on again. That awkward feature caused me to fumble as it had on other occasions and it took me that much longer to get the car started. The door hit my car. This issue is at least frustrating, but at most, especially at intersections, it can be dangerous. I've imagined times when my car stalled at intersections and cars behind me plowing into me. Not long ago I read a favorable review (publication escapes me) about my car except for the fact that the reviewers experienced the same problem and suggested the automatic instead. When I took my car to the dealer seeking help (to no avail) I wanted to find the article online but instead found other reviews and forums complaining about the same issue.
- Chicago, IL, USA
- Hayward, CA, USA