10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,629 miles

About These NHTSA Complaints:

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problem #7

May 012018

Jetta

  • 65,000 miles
The contact owns a 2012 Volkswagen Jetta. While the vehicle was stationary and while driving various speeds, the horn became inoperative in cold climates. In addition, the windshield wipers failed. Furthermore, the ignition key became stuck in the ignition on several occasions. An independent repaired the ignition. A dealer was not made aware of the failures. The manufacturer was made aware of the ignition failure. The failure mileage was approximately 65,000.

- Buckhannon, WV, USA

problem #6

May 082018

Jetta

  • 73,400 miles
The contact owns a 2012 Volkswagen Jetta. While driving 40 mph, the horn failed to sound when it was pressed. The failure occurred without warning. The vehicle was taken to a dealer (northtowne Volkswagen, 6728 N oak trafficway, Kansas City, mo 64118, (816) 436-2255) where it was diagnosed that the horn needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 73,400.

- Kansas City, MO, USA

problem #5

Feb 282017

Jetta

  • 95,000 miles
The contact owns a 2012 Volkswagen Jetta. The contact stated that the horn would not sound and the headlamps would not illuminate. The failures occurred without warning. The vehicle was not diagnosed, but the headlamps were replaced. The manufacturer was not notified of the failures. The approximate failure mileage was 95,000.

- Dacula, GA, USA

problem #4

Dec 272016

Jetta

  • 35,000 miles
The contact owns a 2012 Volkswagen Jetta. The contact stated that while driving at various speeds, the horn failed to function. The contact stated that the horn functioned intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,000.

- Chicago, IL, USA

problem #3

Oct 282016

Jetta

  • 90,000 miles
The contact owns a 2012 Volkswagen Jetta. When the horn was activated, it failed to operate without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

- Huntsville, AL, USA

problem #2

Mar 042015

Jetta

  • 70,000 miles
The contact owns a 2012 Volkswagen Jetta. While driving at an unknown speed, another vehicle veered into the contact's lane. The horn malfunctioned and failed to alert the other person. As a result, the other vehicle crashed into the driver side of the contact's vehicle. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.

- Jacksonville, NC, USA

problem #1

Jun 182013

Jetta 5-cyl

  • 45,000 miles
The horn on this vehicle becomes unresponsive at times. When it does work, the horn tone is very low and is difficult to hear. This could be a safety issue. It also concerns me since an operational horn is needed to pass the state safety inspection. I have not taken it to the dealership yet for repair, but a quick internet search, I have confirmed this is far too common problem on newer model Jetta's.

- Perris, CA, USA