10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 43,318 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall, the doors opening mechanism in cold weather won't allow you to close your door. This is a serious safety hazard. Upon researching this problem I found that this has been happening to Volkswagen since at least the 2000S models. I had just went out of my house and gotten into my car when I notice that the door wouldn't open from the outside but would from the inside. I then went to close my door and it wouldn't close. About an hour of my car on with the heat on full blast the door was finally about to click shut.
- Elkton, MD, USA
Inoperative drivers door lock when locking with the key fob remote. Driver side door will not lock with the key fob, nor will it with the button inside the car. It will only lock with the key sometimes. But even then, probably 50% of the time it doesn't lock with that. Car will not lock while you are sitting inside, or driving. Not very safe when you are going through dangerous cities'.. especially if you are unaware when this defect is not going to allow you to lock your door, if needed. Isn't that what a lock is for- safety and security? this is a known problem, and has been for a while- within previous years. Volkswagen is obviously just refusing to do anything about it. When I took it to the VW mechanic, he seemed very well aware of this Volkswagen issue.
- Cedar, MI, USA
I hit a tree on a city street and the airbag did not deploy that time either and I had a cut on my head I had injury to my knee and my achilles tendon both of which resulted in surgeries. I have had two other accidents since neither time neither I have had two other accidents since and the air bags did not deploy. Both of those were in parking lots. I am 84 and have fallen twice since the accident because of my injuries and sustained head trauma and memory loss. I will try to locate the accident date. It was in 2016.
- Houston, TX, USA
Car jolts on freeway. Driver side mirror protector fell off. As a result of trying to grab fallen off piece over extended arm injury. Due to extending arm out window
- San Clemente, CA, USA
While driving through high wind, the driver side mirror plastic protector fell off. The ac unit needed complete replacement costing 1600 and now the ideal while turning on car is very high. Sound almost like it did when I had to take it in for the electrical recall in the last years. Doors are squeak when opening and closing. And while driving a noise that sound like chains rattles through out the car which is a very irritating sound.
- San Clemente, CA, USA
While driving through high wind, the driver side mirror plastic protector fell off. The ac unit needed complete replacement costing 1600 and now the ideal while turning on car is very high. Sound almost like it did when I had to take it in for the electrical recall in the last years. Doors are squeak when opening and closing. And while driving a noise that sound like chains rattles through out the car which is a very irritating sound.
- San Clemente, CA, USA
The contact owns a 2013 Volkswagen Jetta. While turning right into the driveway at 5 mph, the front driver side bumper shattered. The failure occurred during snowy, inclement weather and there was no pressure due to the snow on the bumper. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
- Sun Prairie, WI, USA
Takata recall the driver side door was not opened. So, I go to passenger side and open that door. After opened not closed either. The such as door problem can find from other people either in same car owner. And also, when using remote to make lock the door, other doors locked but this door still can open.
- Slingerlands, NY, USA
I was stopped at a solid red traffic light and when I got the green light to proceed straight across the intersection I began to accelerate. Halfway through the intersection another vehicle (vehicle #2) crossed my path of travel on the right hand passenger side and vehicle #2 driver's side crashed into my front end. My vehicle was spun around counter clockwise due to the impact of vehicle #2. as a result of this crash my vehicle sustained heavy front end damage and pieces and parts were strewn all over the road. Fluid was leaking out of my vehicle and the vehicle was not able to be operated post-collision. With the heavy front end damage the driver, passenger and side airbags in my vehicle did not deploy.
- Burlington, VT, USA
Sunroof shattered while driving in the country, no other cars nearby, nothing overhead, no apparent reason, it just blew up throwing glass everywhere. Luckily my 5 and 6 year old were not in the backseat :)
- California, MD, USA
- Wvc, UT, USA